Cable falls out unless held at an angle
Worn pins inside the port - most common after 18+ months of daily charging. Port-flex swap restores secure fit. AED 149 to AED 550 depending on model.
iPhone Charging Port Repair
Phone won't charge? Cable falls out? Bent pins? Lightning (pre-iPhone 15) and USB-C (15+). Same-day port flex swap, warranty of up to 12 months.
Shafiq Ahmed, Charging port & Face ID flex

Quick answer
20+
Years in Dubai
216+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
iPhone charging port repair in Dubai starts at AED 149 and finishes the same day on most Lightning models. The split between Lightning and USB-C matters: every iPhone before the iPhone 15 (so iPhone 6 through iPhone 14 Pro Max) uses the Apple Lightning connector - a small, simple flex cable that's straightforward to swap. From the iPhone 15 forward, Apple moved to USB-C - a different mechanical assembly with a separate FPC, four extra solder points, and tighter bond tolerance. The workshop has been fitting Lightning ports since 2014 and USB-C ports since the iPhone 15 launched in September 2023.
Two confusions to clear up. First, "the port" on every iPhone since the iPhone 7 is on a flex cable - not soldered to the logic board - so a port swap is a flex swap, no micro-soldering required. Second, on the iPhone X and later, the same flex carries the Face ID home-button line, the microphone, and the antenna feed-line. A botched port repair can break Face ID. The workshop tests Face ID before and after every port job and shows the proximity-sensor calibration on the bench.
Two quick steps — your device, then how to reach you. Free diagnosis, written quote, warranty included.
Models & pricing
From the iPhone 6 through the iPhone 17e. Every line below includes parts, labour, and a 12-month written warranty. No diagnostic fee, no surprise add-ons.
iPhone 6 / 6s / 7 / 8 / SE (Lightning)
Same day
AED 149
QuoteiPhone X / XR / XS / 11 (Lightning)
Same day
AED 300
QuoteiPhone 12 / 13 (Lightning)
Same day
AED 350
QuoteiPhone 14 / 14 Pro (Lightning)
Same day
AED 400
QuoteiPhone 15 / 15 Pro (USB-C)
Same day · 1 day
AED 450
QuoteiPhone 16 / 16 Pro / 16e (USB-C)
Same day · 1 day
AED 500
QuoteiPhone 17 line (USB-C)
1 day
AED 550
QuotePro Max sizes add AED 50. Charging IC repair (logic board) AED 450 separately if port swap doesn't restore charging.
Common problems
The highest-volume tickets at the workshop. Match the symptom to find the typical fix and price.
Worn pins inside the port - most common after 18+ months of daily charging. Port-flex swap restores secure fit. AED 149 to AED 550 depending on model.
Sensor inside the port detects moisture and disables fast charging. Sometimes the sensor fails after a previous spill - replacement port flex restores normal charging without the warning. AED 149 to AED 400.
Visible damage from forcing a USB-C plug into a Lightning port (or vice versa). Port flex must be replaced - the pins are not individually serviceable. AED 149 to AED 550, same day.
Some pins still functional - phone negotiates 5W charging with the working pins. Full port swap restores 20W fast charge. AED 149 to AED 550.
USB-C connectors are physically larger and the FPC bond is tighter. A drop on a connected cable can shear the bond. Port flex replacement, AED 450 to AED 550.
Cable port is dead but the wireless charging coil (separate component) is fine. Port flex swap restores wired charging. Wireless coil itself is rarely the issue when only wired charging is broken.
On iPhone 7 and later, the bottom microphone shares the port flex. Port replacement restores microphone. Often a 2-in-1 ticket - customer comes in for charging, leaves with mic fixed too.
Port flex tested OK but phone still won't charge. The Tristar (Lightning) or VL161 (USB-C) IC on the logic board is failing. Component-level repair, AED 450, 1 day. Free diagnosis to confirm.
Air's slim chassis runs warmer during 20W charging. Apple's design - not a fault. Worth checking only if temperatures exceed 42 °C (test on the bench).
Software bug or genuine power-delivery negotiation failure. iOS reset (force restart, then DFU restore) fixes 30% of cases. Hardware diagnosis confirms whether port flex or charging IC needs work.
Our process
Six steps from WhatsApp to delivery. Each step has a fixed time estimate.
WhatsApp model + symptom
Send the model and describe the issue (cable falls out / dead / liquid warning). Quote back in 4 minutes.
Free pickup or walk in
Pickup anywhere on Dubai mainland or walk into the workshop. On-the-spot port test takes 5 minutes.
Port-flex swap on the bench
Screen lifted at 70 °C, battery disconnected, port flex screws removed (taptic engine and speaker first), port swapped, all connectors reseated.
Face ID and mic verification
Face ID re-tested with proximity sensor. Bottom microphone tested on a recorded call. Antenna feed-line continuity checked with multimeter.
Charge test from 0% to 20%
Phone charged on a 20W Apple charger. Negotiation verified. Heat profile checked. No throttling, no warnings.
Free delivery + warranty of up to 12 months
Same day for Lightning, same/next day for USB-C. Warranty card includes port batch and antenna continuity test result.
Guarantee
Shafiq Ahmed
Charging port & Face ID flex · 21 yrs
Personally signs the QC checklist on every iPhone job leaving the bench.
Honest comparison
| Factor | MacBook Repair Dubai | Apple Store / AASP |
|---|---|---|
| Repair window | Same day for Lightning | 5 to 10 business days, mail-in |
| iPhone 11 port | AED 300 | Whole-unit swap AED 1,400+ |
| iPhone 14 Pro port | AED 400 | Whole-unit swap AED 1,800+ |
| iPhone 16 Pro USB-C port | AED 500 | Whole-unit swap AED 2,100+ |
| Component-level board repair | Yes - AED 450 if needed | No, board swap only |
| Free pickup in Dubai | Yes | No |
| Face ID preserved | Yes - tested before/after | Yes |
| Vintage models | Yes - back to iPhone 6 | Refused |
| Warranty | 12 months written | 12 months |
Apple list pricing from apple.com/ae, retrieved May 2026. Comparison shown for transparency.
Tim Quick
14 weeks ago
Great service and extremely friendly!!! Gave me great advice on my iPhone - and even steered me in another direction. Highly recommend :)
Wellington Academy
24 Aug 2024
We had a problem with the company's iPhone and they repaired it quickly and to very high standards, they even had it delivered to us at the hotel, premium service included in the price, totally recommend it
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. Across from Media City Metro.
Ready to fix your Mac?
Send the model and a photo of the issue. Free pickup across Dubai mainland. A 12-month written warranty.
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