Neil Morecraft
Friendly staff, quick turnaround, and great value for money. My MacBook came back looking spotless after a thorough clean and service - really pleased with the overall experience.
Apple Mac specialist
Apple Mac Repair Dubai
5.0242+ Google reviewsSince October 2004Concord Tower, Media City
Where can I get my Mac repaired in Dubai?
MacBook Repair Dubai repairs every Mac: MacBook Air, MacBook Pro, iMac, Mac mini, Mac Studio and Mac Pro, from Intel through M5, at its Concord Tower workshop in Dubai Media City. Free diagnosis, walk-in service near the Palm Jumeirah tram stop, genuine or OEM-grade parts and written warranty of 15 days to 2 years, in business since 2004.
Every Mac model·Intel through M5·Walk in at Media City
Key takeaways
Updated October 2026 · By Shafiq, Lead technician · 15 years on Apple hardware
- One workshop covers every Mac - MacBook, iMac, Mac mini, Mac Studio and Mac Pro, Intel and Apple Silicon.
- Diagnosis is free on every machine, with the exact price confirmed in writing before any work.
- Board-level component repair is the default here - a failed chip does not mean a whole new board.
- Screens and batteries are same-day on most models; liquid work runs 1-5 days and board work 3-7 days.
- Written warranty of 15 days to 2 years, and no charge if the fault cannot be fixed.
- Walk in to Concord Tower, Media City, or send the Mac by a same-day courier you book.
- Free Mac diagnosis
- No fix, no charge
- Walk-in workshop, Media City
- Genuine & OEM-grade parts
- Same-day service
- Trusted since 2004
22
Years in Dubai
242+
Google reviews
30 min
Appointment repair
12 mo
Max written warranty
Choose your Mac
Which Mac do you need repaired?
Every Apple Mac serviced at our Dubai Media City workshop. Tap a product for its dedicated repair page.
What we fix
Which Mac repairs do you do?
From a cracked iMac screen to a dead Mac mini board, our technicians handle every repair in our Dubai Media City workshop.
Screen Repair→
Cracked, flickering, or dead display? We replace LCD, LED and Retina XDR panels on every Mac model, same day for most.
Battery Replacement→
Swollen battery, fast drain, or heat issues? We replace genuine-grade batteries and restore full capacity on M1–M5 and Intel.
Water Damage Repair→
Liquid spill? Power off immediately and bring it in. Board-level ultrasonic clean and component repair.
Not Charging Fix→
MagSafe or USB-C not charging? We diagnose the port, cable, or charging IC and get your Mac powering up again.
Logic Board Repair→
Component-level board repair: chip replacement, BGA reball, power-rail faults. Apple does full swaps; we fix the component.
Data Recovery→
Lost files after a failed drive or liquid damage? Our recovery process retrieves data from faulty SSDs and logic boards.
Storage Upgrade→
Slow and cramped? We upgrade SSDs and RAM on eligible Intel Macs for dramatically faster speed and more space.
Overheating Fix→
Fans running loud or throttling under load? We reclean thermal paste, replace heatsinks, and clear clogged fan vents.
Won't Turn On→
Dead Mac? We diagnose power rail failures, SMC issues, and logic board faults to bring it back to life.
Running Slow→
Slow startup or sluggish apps? We clear software bloat, upgrade storage, and tune macOS for peak performance.
System Crashing→
Frequent kernel panics? We find the root cause, failing RAM, SSD, or software, and fix it properly.
Wi-Fi & Bluetooth→
Dropping connection or unable to connect? We repair antenna cables and AirPort cards to restore reliable networking.
How it works
How does a Mac repair work?
Simple, transparent, and fast. Here is what happens when you bring in your Mac.
Transparent Quote
As soon as we diagnose the problem we give you a clear breakdown and price. Parts and labour included. No surprise charges. You decide whether to proceed.
30-Minute Appointment Repair
Pre-book a slot and confirm the part for your Mac model. Screen, battery, or keyboard done in 30 minutes guaranteed or the repair is free.
Quality Check & Data Safety
After the repair our technicians run a full diagnostic. Your data stays private throughout. We never access personal files.
Popular upgrades
Why us
Why choose an independent Mac repair workshop?
Not an Apple Authorised Service Centre. We're the independent alternative with 22 years of experience.
Skilled Technicians
Every technician has years of Mac experience, and we keep up with each new model, from Intel to the latest M5 chips.
Customer Satisfaction
You approve the price before we start and inspect the repair before you pay. No fix, no charge: that is our promise.
Everything In One Place
Screen, keyboard, logic board, water damage. We handle it all in one workshop, with parts on the shelf for same-day repairs.
Quality Parts
Genuine Apple parts or OEM-grade equivalents, your choice. No hidden costs. You only pay for work completed.
Data Privacy
Your Mac is your business. We follow strict confidentiality procedures and never access personal data during repairs.
What customers say
Real results from real people
242+ verified Google reviews. Here are three.
Habeeb Rahman
I highly recommend getting your Apple repairs done here. They're fast, professional, and reasonably priced. Definitely worth it.
Dania Aziz
My MacBook Air had a problem with the screen so I contacted them for help. Their staff came to my place on the same day and fixed it quickly. Great service and very professional!
Mon - Thu, Sat
9:00 AM - 7:00 PM
Friday
9:00 AM - 12:00 PM, 2:00 PM - 7:00 PM
Sunday
Closed
MacBook Repair Dubai vs the Apple Store
Independent, component-level repair - usually faster, cheaper, and kinder to your data than a whole-unit swap.
Turnaround
MacBook Repair Dubai: Same-day on most repairs
Apple Store: 5-10 business days (often sent away)
Typical price
MacBook Repair Dubai: Around half of Apple's pricing
Apple Store: Full retail / whole-module swap
Out-of-warranty & vintage
MacBook Repair Dubai: Component-level board repair
Apple Store: Often “not serviceable” - replace
Your data
MacBook Repair Dubai: Stays on the device, never wiped without consent
Apple Store: Device often wiped or swapped
Parts
MacBook Repair Dubai: Genuine or quality-tested - your choice
Apple Store: Genuine module swap only
Getting it in
MacBook Repair Dubai: Walk in to Media City - no appointment
Apple Store: Genius Bar appointment required
Warranty
MacBook Repair Dubai: Written warranty of 15 days to 2 years, depending on the repair
Apple Store: Varies by service
| MacBook Repair Dubai | Apple Store / Authorized | |
|---|---|---|
| Turnaround | Same-day on most repairs | 5-10 business days (often sent away) |
| Typical price | Around half of Apple's pricing | Full retail / whole-module swap |
| Out-of-warranty & vintage | Component-level board repair | Often “not serviceable” - replace |
| Your data | Stays on the device, never wiped without consent | Device often wiped or swapped |
| Parts | Genuine or quality-tested - your choice | Genuine module swap only |
| Getting it in | Walk in to Media City - no appointment | Genius Bar appointment required |
| Warranty | Written warranty of 15 days to 2 years, depending on the repair | Varies by service |
We are an independent specialist, not an Apple Authorized Service Provider. For in-warranty or AppleCare+ claims, Apple is the right call - we'll tell you honestly when that's the case.
FAQ
Frequently asked questions
Everything you need to know before booking your Mac repair.
✓ Free diagnosis✓ No fix, no charge✓ Warranty 15 days to 2 years✓ Walk-in workshop in Media City
Pricing & booking
- Mac repair is priced by the fault and model, after a free diagnosis - screens are the biggest jobs, batteries and keyboards sit below them, and water-damage work is quoted after inspection. We give you a full written quote before any work begins, no hidden charges.
- Yes. We diagnose your Mac first (free of charge) then give you a written quote covering parts and labour. No repair starts until you approve the price. If you decline, you pay nothing.
- Yes, most common repairs (screen, battery, keyboard, charging port) are completed same day. Liquid-damage repairs take 1-5 days and logic-board repairs 3-7 days, longer on some 2026 models while their parts stock builds. We confirm the timeline at diagnosis.
- Yes. Book any same-day courier app, hand the Mac to the driver, and share the tracking link in the WhatsApp chat that opens after you send the quote form; it reaches us within the day. We don't collect devices. Collect it from the workshop, or we book a courier to bring it back.
Models & compatibility
- Every Mac: MacBook Air and MacBook Pro (11", 13", 14", 15", 16"), iMac, Mac mini, Mac Studio and Mac Pro. This covers Intel, M1, M2, M3, M4 and M5 chips, plus models Apple lists as vintage or obsolete.
- Yes. We are an independent Apple specialist and repair out-of-warranty Macs and units bought anywhere in the world at the same prices. The repair does not depend on local Apple warranty status.
- Yes. iMac screen and backlight replacement, Mac mini SSD upgrade, Mac Pro GPU and storage swap, Mac Studio board repair, all handled in our Dubai Media City workshop.
Parts & warranty
- Genuine Apple parts where supply allows, or quality-tested OEM-grade parts, depending on your preference and budget. We tell you exactly which type before we start. The choice is yours.
- Written warranty of 15 days to 2 years on parts and labour, depending on the repair type. Battery replacements carry 3 months (80% capacity guarantee on MacBook), screens 90 days, and keyboard, logic board and liquid-damage repairs 15 days. Every warranty is written on your job sheet.
Find us
Find us in Media City
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. A 3-minute walk from the Palm Jumeirah tram stop.
Walk in, or send it by a same-day courier you book, from across Dubai
Palm JumeirahJVCJLTUmm SuqeimArabian RanchesDubailandGreensInternet CitySilicon OasisBusiness BayDowntown DubaiDIFCDubai MarinaJBR
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