Habeeb Rahman
I highly recommend getting your Apple repairs done here. They're fast, professional, and reasonably priced. Definitely worth it.
18 minutes from Business Bay by car
18 minutes by car to our workshop in Concord Tower, Dubai Media City. 5 minutes from Bay Avenue and the JW Marriott Marquis, on the Burj Khalifa side of the canal. Walk in for a free diagnosis, no appointment needed. Written warranty of 15 days to 2 years.
Walk in, no appointment· 18 minutes drive· Parking on site

Quick answer
22+
Years in Dubai
242+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
Executive Towers, Bay Square and Bay Avenue are about 18 minutes from Concord Tower, Dubai Media City, by Sheikh Zayed Road and Al Khail Road. Business Bay mixes offices and apartments south of Downtown, and most MacBook repair requests from here arrive in the middle of a work day. If you can step out, walk in: there's no appointment for the free diagnosis, and parking is on site. If you can't leave your desk, book a same-day courier app to your office reception and share the tracking link in the WhatsApp chat that opens after you send the quote form. Onsite repair at the office is paid, and only when a technician is free.
Office workers and freelancers in Business Bay can't lose a week to a dead laptop. A courier booked from reception gets the MacBook to our bench without you leaving the building, and you're not waiting on our schedule to send it. Shafiq checks it, the quote is fixed in writing on WhatsApp, and nothing starts until you say yes. Screens, batteries, keyboards and trackpads are often finished the same day when the part is in stock. Board faults take longer, because we repair them at component level instead of replacing the whole board. No fix, no charge.
Getting here
Off-peak driving times to Concord Tower, Dubai Media City. Allow an extra 10-20 minutes between 8 and 10 am and between 5 and 7 pm. There's parking on site, and a diagnosis needs no appointment.
| From | Drive to Concord Tower |
|---|---|
| Executive Towers | 18 min |
| Bay Avenue / Bay Square | 18 min |
| JW Marriott Marquis | 17 min |
| Damac Towers by Paramount | 19 min |
| The Opus / ME Dubai | 19 min |
| Business Central Towers | 18 min |
From Business Bay station on the Red Line, ride to Al Fardan Exchange and walk about 15 minutes, or change to the tram at Sobha Realty and get off at Palm Jumeirah, a 3-minute walk away.
Your options
Book a same-day courier app to your office reception (for example 'Executive Tower H, reception' or 'Bay Square Building 3') and hand the MacBook over there. Send the quote form, then share the tracking link, the model and a photo of the fault in the WhatsApp chat that opens. If you'd rather drive, Sheikh Zayed Road towards Media City takes about 18 minutes. A paid onsite visit can be booked when a technician is free.
Walk in (most people do)
Office #45, 10th floor, Concord Tower, Dubai Media City, 18 minutes from Business Bay by car. Parking is on site and you don't need an appointment for a diagnosis.
Send it by courier
Book any same-day courier app, hand the Mac to the driver, then share the tracking link in the WhatsApp chat that opens after you send the quote form. It's the quickest route if you can't come in, because you aren't waiting on us. We arrange the return with you on WhatsApp once it's fixed.
Onsite visit (paid)
A technician can come to you when one is free. It's a paid visit, and we quote the charge on WhatsApp before you book, so you know the cost first.
Open Mon-Thu and Sat 9 am-7 pm, Friday 9 am-12 pm and 2 pm-7 pm, closed Sunday. Whichever route you pick, the diagnosis is free and the price is fixed in writing on WhatsApp before any work starts.
Popular repairs
The exact price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop. Get a free quote online for today's price on your model.
MacBook screen repair
Price on request · warranty of 15 days to 2 years
MacBook battery replacement
Price on request · warranty of 15 days to 2 years
MacBook keyboard replacement
Price on request · warranty of 15 days to 2 years
MacBook water damage repair
Price on request · warranty of 15 days to 2 years
MacBook logic board repair
Price on request · warranty of 15 days to 2 years
MacBook trackpad repair
Price on request · warranty of 15 days to 2 years
Every Mac, not just MacBooks
Yes. Bring any Mac from Business Bay to the workshop, desktops included. If you're sending an iMac or a display by courier, use the original box if you still have it, or ask in the quote form first and we'll tell you how to pack it.
iMac repair
24" M4 and older Intel 21.5"/27" - screen, SSD, power supply, logic board.
Mac mini repair
M6, M4, M2 and Intel - no display, no power, SSD and port faults.
Mac Studio repair
M5 Max and M5 Ultra through M1 - thermal, power and board-level work.
Mac Pro repair
M2 Ultra and Intel 2019 tower - GPU, PSU and expansion faults.
MacBook Neo repair
The A18 Pro MacBook - screen, battery and keyboard.
Mac data recovery in Business Bay
Soldered SSD, T2 and Apple-silicon recovery from a Mac that will not boot.
Apple display repair
Studio Display, Studio Display XDR and older Thunderbolt panels.
Looking after a team of Macs in Business Bay? See corporate MacBook repair and our annual maintenance contracts.
Around the area
What customers say
242+ five-star Google reviews. A small sample below, from customers across Dubai who brought their Macs to the Media City bench.
Habeeb Rahman
I highly recommend getting your Apple repairs done here. They're fast, professional, and reasonably priced. Definitely worth it.
Linda Banannou
Definitely recommend it!!!! I had an issue with my laptop-it kept shutting down for no reason. I went to several repair...
Office #45 on the 10th floor of Concord Tower, Dubai Media City. From Business Bay it's 18 minutes by car off-peak, and there's parking on site. We close for lunch on Fridays from 12 to 2 pm and all day Sunday. Send the quote form before you set off, and a photo of the fault in the WhatsApp chat that follows helps us tell you what to expect.
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. A 3-minute walk from the Palm Jumeirah tram stop.
More areas
Each page covers the drive, parking and courier options from that neighbourhood to Concord Tower:
From Business Bay to Concord Tower
Send the model and the fault through the quote form. We'll tell you what it's likely to need, then you walk in or book a courier.
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