How long does pickup take from Business Bay?

Within 45 minutes of WhatsApp confirmation during business hours. Pickup is faster outside of 8-10 am rush. Same-day return delivery in 90% of cases.

What if I'm at the office in Business Bay?

We're set up for this - most Business Bay pickups are office collections. The courier meets you at reception, signs in if needed, and you stay at your desk.

Do you charge extra for Business Bay pickup?

No. Free pickup and free return delivery from any Business Bay tower, both office and residential.

Do you do on-site repairs at Business Bay offices?

For battery and trackpad swaps we can do on-site if a meeting room is available, but it's usually faster to take the device to the workshop and return it the same afternoon.

Can you collect after office hours?

Yes - pickup runs until 9:30 pm Mon-Sat. If your concierge accepts deliveries after hours, we can collect and return at concierge with your written authorisation.

Can you bill my company for the repair?

Yes. We issue VAT invoices in the company name with the trade licence and TRN. Many Business Bay law firms, agencies and consultancies have us on file as a recurring vendor.

Can you handle multiple MacBooks at once for our office?

Yes - corporate fleet repairs are common. Bulk discounts apply from 5+ devices. We'll come and collect, run a diagnostic on each, and return one written quote covering the whole batch.

Are you available for emergency weekend repairs for a Monday meeting?

Yes. Saturday is a full opening day. WhatsApp on Friday, we'll collect Saturday morning, repair completed and returned to your office by Sunday evening, ready for Monday.

Free pickup in Business Bay

MacBook Repair Business Bay — Free Pickup & Delivery

5.0216+ Google reviewsSince October 2004Concord Tower, Media City

18 minutes from our Concord Tower workshop in Media City. 5 minutes from Bay Avenue and the JW Marriott Marquis, on the Burj Khalifa side of the canal. Same-day repair, written warranty up to 12 months.

Message on WhatsApp 055 741 3706

Free pickup & delivery· Within 45 minutes· 18 minutes drive

MacBook repair Business Bay — free pickup and delivery service

MacBook repair in Business Bay - how does it work?

Quick answer

MacBook repair from Business Bay starts with a free door-to-door pickup - typically within 45 minutes of your WhatsApp. We diagnose at our Concord Tower workshop in Media City (18 minutes), quote in writing within 4 hours, and return the repaired MacBook with a warranty of up to 12 months. Most common repairs finish the same day.

Free diagnosis
No fix, no charge
30-min appointment repair
Up to 12-month warranty
Free pickup in Dubai
Free loaner MacBook
Since 2004
216+ five-star reviews

20+

Years in Dubai

216+

Google reviews

30 min

Appointment repair

Up to 12mo

Written warranty

MacBook Repair Business Bay — Trusted by Residents & Offices

Business Bay is a high-density residential and commercial cluster south of Downtown - Executive Towers, Bay Square, Bay Avenue, the Damac Towers, the Burj Vista - 18 minutes from our workshop in Concord Tower, Media City via Sheikh Zayed Road and Al Khail Road. We collect MacBooks free of charge from any Business Bay tower or office, deliver back the same day, and provide a written warranty of up to 12 months, depending on the repair. Most Business Bay pickups are completed within 45 minutes of WhatsApp confirmation.

Business Bay's office workers and freelance residents make up a large share of our weekday MacBook repairs. We understand the working day pressure: a broken MacBook on Sunday morning can derail a whole week. The free-pickup model means you don't lose half a day to a service-centre queue. Tell us the issue on WhatsApp, hand the device to our courier at your office reception, and the diagnosis is back to you within 4 hours. Most common repairs - screen, battery, keyboard, trackpad - are completed and returned to your desk by end of business the same day.

Getting here

Travel times from Business Bay

Off-peak driving times to Concord Tower, Media City. Add 10-20 minutes during 8-10 am and 5-7 pm rush windows. The pickup column shows our courier turnaround once you confirm on WhatsApp.

Travel times from Business Bay sub-areas to MacBook Repair Dubai workshop, plus free pickup turnaround.
From	Drive	Free pickup
Executive Towers	18 min	Within 45 min
Bay Avenue / Bay Square	18 min	Within 45 min
JW Marriott Marquis	17 min	Within 45 min
Damac Towers by Paramount	19 min	Within 45 min
The Opus / ME Dubai	19 min	Within 45 min
Business Central Towers	18 min	Within 45 min

Business Bay Metro on the Red Line is 5 stops from Media City Metro. With Metro the door-to-door time is roughly 25 minutes.

How it works

Pickup & delivery from Business Bay

WhatsApp 055 741 3706 with your tower (e.g. 'Executive Tower H, 27th floor' or 'Bay Square Building 3') and the MacBook model. The courier confirms a 45-minute pickup window and meets you at office reception. We have weekly visits to most Business Bay towers, so reception desks know us by name.

WhatsApp 055 741 3706
Send your Business Bay address and the MacBook model. Shafiq confirms a pickup window within 4 minutes during business hours.
Courier collects in person
Within 45 minutes of confirmation. Marked Toyota Innova, ID-checked, insured, trackable on WhatsApp.
Free workshop diagnosis
Shafiq inspects the device the same day. Itemised written quote on WhatsApp within 4 hours of pickup.
Approve and we repair
Reply 'approved'. Most common repairs finish the same day. We message you the moment the device is ready.
Free return delivery
Courier returns the device to your Business Bay address. Pay on arrival - cash, card or bank transfer. Warranty up to 12 months card included.

Popular repairs

Common MacBook repairs for Business Bay customers

Indicative starting prices in AED. Final price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop.

MacBook screen repair

From AED 780 · warranty of up to 12 months

MacBook battery replacement

From AED 590 · warranty of up to 12 months

MacBook keyboard replacement

From AED 460 · warranty of up to 12 months

MacBook water damage repair

From AED 910 · warranty of up to 12 months

MacBook logic board repair

From AED 1040 · warranty of up to 12 months

MacBook trackpad repair

From AED 460 · warranty of up to 12 months

Coverage

Landmarks we collect from in Business Bay

Bay Avenue
Bay Square
Executive Towers
JW Marriott Marquis
Business Central Towers
The Opus

What customers say

Customer reviews from across Dubai

216+ five-star Google reviews. A small sample below - many are from Business Bay residents and office workers who used the free pickup service.

Habeeb Rahman

4 weeks ago

I highly recommend getting your Apple repairs done here. They're fast, professional, and reasonably priced. Definitely worth it.

Linda Banannou

3 weeks ago

Definitely recommend it!!!! I had an issue with my laptop-it kept shutting down for no reason. I went to several repair...

Read all reviews →

Business Bay - frequently asked questions

Within 45 minutes of WhatsApp confirmation during business hours. Pickup is faster outside of 8-10 am rush. Same-day return delivery in 90% of cases.

Visit our workshop or use free pickup

From Business Bay, the workshop is 18 minutes away by car. Paid parking inside Concord Tower (AED 5/hour) or free street parking on Al Sufouh Road behind the tower.

Find us in Media City

Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE

Paid parking on-site and nearby. Across from Media City Metro.

Get directions View on Google

Prefer to drop in? Paid tower parking (AED 5/hour, AED 25/day cap) or free street parking on Al Sufouh Road, 120 m from Media City Metro on the Red Line. Quietest on weekday afternoons - WhatsApp ahead at peak times for a guaranteed slot.

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