Caroline T.
14 Aug 2024
These guys are awesome. First off, professional communication and follow up. they picked up my macbook, repaired it, and...
MacBook Pro specialist · 13-, 14- and 16-inch · Intel to M5 Max
Screen, battery, keyboard, charging and logic-board repair on every MacBook Pro, from the Intel Touch Bar models to the current 14-inch M5 and 14- and 16-inch M5 Pro and M5 Max. Free diagnosis at Concord Tower, Dubai Media City.

Quick answer
MacBook Repair Dubai is an independent workshop that repairs every MacBook Pro generation at Concord Tower, Dubai Media City.
Last reviewed October 2026.
Intel MacBook Pros from 2016 to 2020 have two well-known weak points: the butterfly keyboard used on most models until 2019, which fails from dust, and on the 2016–2017 models the display flex cable that wears through as the lid opens and closes (“flexgate”).
The 14- and 16-inch Apple silicon models are better built but harder to repair. The mini-LED display is an expensive assembly, the battery sits deep in the chassis, and the SSD is soldered to the logic board, so a liquid spill becomes a board-level repair with your data on the line.
The actual fault is found before any quote.
Screens and batteries when the part is in stock.
Up to 12 months, depending on the repair.
Concord Tower, Dubai Media City. Parking on site.
The 14- and 16-inch MacBook Pros since 2021 use a mini-LED Liquid Retina XDR display; the 13-inch and Intel models use an LCD Retina panel. None is OLED. A cracked 14- or 16-inch panel usually means a full display assembly.
On 2016–2017 models, a backlight that dies past a certain lid angle is usually the flex cable, which can be replaced without a new screen — see flexgate repair. Screens carry a 90-day warranty. Full details on MacBook Pro screen repair and M5 screen repair.
Replace it when System Settings > Battery says “Service Recommended”, when the Mac shuts down at a healthy-looking percentage, or at once if the case or trackpad is lifting. On the 14-inch M5, iFixit found that reaching the battery means removing nearly every other component.
For comparison, Apple lists battery service at AED 879 for the 14-inch M5, M5 Pro and M5 Max, and AED 959 for the 16-inch, excluding VAT. Our battery replacements carry 3 months’ warranty with an 80% capacity guarantee. See MacBook Pro battery replacement.
A frozen screen or restart loop is often software, so we rule out macOS first. Repeated kernel panics, shutdowns at a healthy battery level or no power at all point to hardware: a failing SSD, a power-rail fault or corrosion from an old spill. We trace it on the board and quote the actual fault. See Mac not turning on, MacBook Pro frozen and MacBook logic board repair.
The 14-inch M5 arrived in October 2025; the 14- and 16-inch M5 Pro and M5 Max followed in March 2026. Apple lists the 14-inch M5 from AED 7,199, the 14-inch M5 Pro from AED 9,299 and the 16-inch M5 Pro from AED 11,499. That is the figure any repair should be weighed against.
Most are still inside Apple’s warranty, so use Apple for defects; we handle accidental damage and out-of-warranty faults, and confirm part availability on WhatsApp first. See MacBook Pro M5 repair.
Pre-2016 machines — the A1278, A1398 and A1502 — are often still worth a battery or storage upgrade: the 2012–2015 Retina models take a removable SSD blade and the A1278 a standard 2.5-inch drive. A board fault on a 2012 machine can cost more than it is worth, and we will say so. Send the model number on WhatsApp and we confirm the part first. Touch Bar models are covered on MacBook Pro Intel repair.
All at component level in our Media City workshop.
Butterfly and Magic Keyboard repairs, single keys where possible.
Ultrasonic clean and component rework. Power off first.
Charger, port and charging circuit tested in that order.
Force Touch trackpads that stop clicking or tracking.
Dead or flickering Touch Bars on 2016–2020 Intel models and the 13-inch M1 and M2.
Fans cleaned or replaced, thermal paste renewed.
Independent vs Apple
We are an independent workshop, not an Apple service center or Authorised Service Provider. The trade-offs run both ways.
| What matters | MacBook Repair Dubai | Apple Store / AASP |
|---|---|---|
| Diagnosis | Free, walk in | Appointment required |
| Logic board faults | Component-level repair | Whole-board replacement |
| Older Intel models | Repaired while parts exist | Refused once classed obsolete |
| If it cannot be fixed | No charge | Diagnostic fee may apply |
| Inside Apple warranty | We send you to Apple | The right choice |
Walk in during workshop hours with no appointment, or WhatsApp a photo first for a quote.
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. A 3-minute walk from the Palm Jumeirah tram stop.
Blog
Straight answers to what we are asked most.
Check warranty or AppleCare+ status first.
Apple's UAE battery-service prices.
The current line and UAE pricing.
The 4/10 repairability score.
Send the model and what it is doing, and we will tell you what is involved before you commit.
Three taps and your number. We reply with a quote and a turnaround. Diagnosis is free, and there is no charge if we cannot fix it.
Step 1 of 3: Device
Prefer to chat now?
Every repair is done in our own Dubai Media City workshop by one named technician, not passed between hands. Between them the bench has decades on Apple hardware.
22 years on Apple hardware
Founder · Apple Certified Mac Technician (ACMT)
15 years on Apple hardware
Lead technician · screens, batteries, water damage
11 years on Apple hardware
Board-level repair · M-series logic boards
14 years on Apple hardware
Data recovery · iMac and Mac mini
7 years on Apple hardware
iPhone, iPad
14 years on Apple hardware
Mac desktop repair · Mac mini, Studio & Pro
12 years on Apple hardware
macOS software · installs, migration & tune-up
12 years on Apple hardware
iPad repair · boards, ports & displays
MacBook Repair Dubai is an independent Apple repair specialist. We are not an Apple Authorised Service Provider, and we will tell you when Apple is the better option for your device.
22+
Years in Dubai
232+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
Caroline T.
14 Aug 2024
These guys are awesome. First off, professional communication and follow up. they picked up my macbook, repaired it, and...
Ismail Ibadullayev
5 Aug 2024
Better replace in Dubai, with high quality just in 35 minutes. Thanks
Rizwan Shah
24 Jul 2024
I would like to express my gratitude to Azizi Technologies for their exceptional service in repairing my MacBook Pro M2...
Every model covered