Are you an Apple Authorised Service Provider?

No. MacBook Repair Dubai is an independent Apple repair shop with no authorisation from Apple. If Apple's warranty or AppleCare+ covers your fault, Apple or an authorised provider is the right choice, and we will say so. For out-of-warranty, older-model and board-level repairs, independent is often more practical.

Do you repair Apple Watch, AirPods, Apple TV or HomePod?

No. We do not repair Apple Watch, AirPods, Apple TV or HomePod in-house, and we do not take them in to send elsewhere. Apple services them directly: start at support.apple.com/repair. We repair Macs only: MacBook, iMac, Mac mini, Mac Studio, Mac Pro and Apple displays.

How much does an Apple repair cost in Dubai?

It depends on the model, the part and whether the fault is on the board. We do not publish a price list: send the model and fault through the quote form, and after a free diagnosis you get the exact price in writing before any work starts. Apple's own UAE estimates are in the table above for comparison.

Do you use genuine Apple parts?

Genuine Apple parts where they are available, and quality-tested parts where they are not. The written quote tells you which one your repair will use before you approve it.

Can you repair the newest models, like the MacBook Neo or Mac mini M6?

Yes, but check with us first. A Mac this new is normally still under Apple's warranty, which covers manufacturing faults free. For accidental damage on a MacBook Neo, a Mac mini M6 or the new Mac Studio, we confirm part availability on WhatsApp before we quote.

What warranty do your Apple repairs carry?

It depends on the repair: up to 2 years on hardware, 3 months with an 80% capacity guarantee on batteries, 90 days on screens, and 15 days on keyboard, software, logic-board, liquid-damage and data work. It is given in writing; full terms are on our warranty page.

Independent Apple repair · Dubai Media City

Apple Repair in Dubai for MacBook, iMac and Desktop Macs

5.0242+ Google reviewsSince October 2004Concord Tower, Media City

An independent Apple repair shop at Concord Tower, Dubai Media City. MacBook, iMac, Mac mini, Mac Studio and Mac Pro, diagnosed free and quoted in writing before any work starts.

Apple device repair Dubai - full device family service infographic

Key takeaways

Updated September 2026 · Reviewed by Abdul Aziz, Founder · 22 years on Apple hardware

Macs only, repaired in-house: MacBook, iMac, Mac mini, Mac Studio, Mac Pro and Apple displays.
Apple Watch, AirPods, Apple TV and HomePod are not repaired here; Apple services those directly.
We are independent, not Apple Authorised. If Apple's warranty or AppleCare+ covers the fault, we tell you to go to Apple.
Diagnosis is free, the price is confirmed in writing before work starts, and there is no charge if we cannot fix it.
Written warranty by repair type, from 15 days on board and software work up to 2 years on hardware.

Where can I get Apple repair in Dubai?

Quick answer

MacBook Repair Dubai is an independent Apple repair workshop at Concord Tower, Dubai Media City, open since 2004. Today it fixes Macs only: MacBook, iMac, Mac mini, Mac Studio and Mac Pro. Diagnosis is free and you get a written quote on WhatsApp before work starts. We are not Apple Authorised and do not service Apple Watch or AirPods.

Which Macs do we repair in Dubai?

We repair Macs only. Pick your Mac, or for a quote.

MacBook repair

MacBook Neo, MacBook Air and MacBook Pro - Intel models through M5

Screens, batteries, keyboards, USB-C charging faults, liquid damage and logic-board repair. Board faults are traced to the failed component where the board allows it, instead of swapping the whole board.

iMac repair

21.5-inch and 27-inch Intel iMacs, and the 24-inch iMac up to M4

Cracked or dim displays, no power, slow Fusion Drive models that need an SSD, and logic-board faults. The display is held in with adhesive, so it is resealed with fresh adhesive after every opening.

iMac screen repair

Mac mini, Mac Studio and Mac Pro repair

Mac mini, Mac Studio, and Mac Pro from 2013 to M2 Ultra

No-power faults, storage problems, overheating and board repair. Apple discontinued the Mac Pro in March 2026 with no successor; we still repair it. For the Mac mini M6 and new Mac Studio, on sale since 22 September 2026, we confirm part availability on WhatsApp first.

Apple screen repair runs across the Mac range: MacBook screens, iMac displays and Apple Studio Display panels. For data on a Mac that will not start, see Mac data recovery.

Apple Watch, AirPods, Apple TV and HomePod: not repaired here

If you followed a link here for Apple Watch or AirPods repair, the straight answer: we do not repair Apple Watch, AirPods, Apple TV or HomePod in-house, and we will not take them in to pass on. Apple services them directly; start at support.apple.com/repair to check coverage and book. For a Mac, we can help.

Independent Apple repair vs Apple's own service

Apple publishes UAE out-of-warranty estimates, and they make a fair benchmark: send us the same model and fault, then compare our written quote with Apple's figure.

Apple's UAE repair estimates and our warranty
Repair	Apple's UAE estimate (excl. VAT)	Our warranty
MacBook Neo battery	AED 589 (Apple list)	3 months + 80% capacity guarantee
MacBook Air 13" (M5) battery	AED 689 (Apple list)	3 months + 80% capacity guarantee
MacBook Pro 16" (M5 Pro / M5 Max) battery	AED 959 (Apple list)	3 months + 80% capacity guarantee

Source: Apple's repair pricing on support.apple.com/en-ae (Mac laptops), checked 26 September 2026; subject to VAT, and authorised providers set their own fees. Apple gives no figure for Mac laptop screens. Our price is quoted per model on WhatsApp after a free diagnosis.

When Apple is the better choice

Apple's warranty or AppleCare+ covers the fault: that route is free or a set fee, and we will tell you to take it (see AppleCare vs independent repair).
Apple runs a repair program for a known fault on your model.

When an independent repair makes sense

Out of warranty, where a component-level fix can replace a whole-module swap.
Older Macs Apple classes as vintage or obsolete.
You want your data kept: we ask before anything is erased.
You would rather walk in than wait for an Apple appointment.

Apple repair near me: one repair centre in Dubai Media City

Our Apple repair shop is Office #45, 10th floor, Concord Tower, Al Sufouh, Dubai Media City, a 3-minute walk from the Palm Jumeirah tram stop, with paid parking. Walk in Monday to Saturday, 9 am to 7 pm; on Sunday the workshop is closed, but you can send the quote form and we will book you in for Monday.

Cannot come in? Send it to us by courier: book any same-day courier app, hand it to the driver, and share the tracking link in the WhatsApp chat that opens after you send the quote form. It reaches the bench within the day. Customers from Abu Dhabi and Sharjah walk in or courier their Macs to the same bench; we have no branches. Directions and parking are on Apple repair near me. Looking for Apple's own service or an authorised centre? Read our Apple service center page.

How an Apple repair works here

Send the model and fault through the quote form
A photo helps. We tell you what is likely involved.
Free diagnosis
Walk in, no appointment needed. We find the actual fault, not just the symptom.
Written quote, then your approval
The price is confirmed in writing before any work starts. If a part is not genuine Apple, the quote says so.
Repair, test and warranty
Tested before it goes back, with a written warranty for the repair type. No fix, no charge.

Warranty terms for each repair type are on the warranty page.

What customers say

From our 242+ Google reviews. Read them all.

Tech Fire

22 Apr 2024

Wonderful customer service and they fixed my laptop ontime with very good price.

George Araman

19 Apr 2024

Great service with impeccable timing.

ThatJosh Andersen

19 Apr 2024

I had great efficient service from Usman and the Macbook repair dubai pro team. My Macbook was repaired and returned to me within 48 hours. I would definitely use them again 👍 Thank you

Дмитрий Строков

15 Apr 2024

Very great service. Replaced battery, screen and keyboard for old 2018 macbook pro. I've been nicely informed about...

Galina Lapteva

21 Feb 2024

We had the best experience ever. It was prompt, professional and affordable. Thank you team.

Muhammad waseem

14 Feb 2024

great service, Got fixed my MacBook Pro M1 broken screen in 30 minutes front of me.

Apple repair Dubai: common questions

No. MacBook Repair Dubai is an independent Apple repair shop with no authorisation from Apple. If Apple's warranty or AppleCare+ covers your fault, Apple or an authorised provider is the right choice, and we will say so. For out-of-warranty, older-model and board-level repairs, independent is often more practical.