Free diagnosis
Walk in or send a WhatsApp. The technician opens the device and finds the actual fault - no charge, even if you walk away.
Repair pricing
Clear Pricing, Quoted Before We Start
5.0232+ Google reviewsSince October 2004Concord Tower, Media City
Diagnosis is free, and your exact price is confirmed in writing on WhatsApp before any work begins. No deposit, no surprise charges - decline the quote and take the device back at no cost.
How our pricing works
Quote before repair
Final price in writing on WhatsApp before any screwdriver moves. Approve, decline, or take the device back - your call.
No fix, no charge
If a board can't be saved or a part isn't available, you owe nothing. The diagnosis report is yours to keep.
Up to 12-month warranty
Written warranty up to 12 months - 12 months on most hardware, 3 months on batteries, 15 days on software, board, liquid-damage and data work. Same fault back inside the period, redone free.
Want a figure for your exact model? Send us the model and the fault on WhatsApp - a technician replies with a written quote, usually the same day.
MacBook pricing
Air, Pro 13", 14", 15", 16" - Intel through M5.
Screen replacement (Air & Pro 13/14/15/16)
Same day · 3 months warranty
MacBook Battery Replacement Dubai
Same day · 2 hours · 3 months warranty
Keyboard replacement (full deck)
1-2 days · 15 days warranty
Trackpad replacement
Same day · 12 months warranty
USB-C / Thunderbolt port repair
1-2 days · 12 months warranty
Touch Bar replacement (2016-2019)
1-2 days · 12 months warranty
Logic board repair (component-level)
2-5 days · 15 days warranty
Water / liquid damage recovery
3-5 days · 15 days warranty
Data recovery from dead MacBook
1-7 days · Data integrity guaranteed warranty
SSD / NVMe upgrade (labour, + drive cost)
Same day · 12 months + part warranty warranty
RAM upgrade (Intel models only)
Same day · 12 months + part warranty warranty
Overheating / thermal repaste & clean
Same day · 2 hours · 12 months warranty
Hinge repair
1-2 days · 12 months warranty
Speaker replacement
1-2 days · 12 months warranty
FaceTime camera replacement
1-2 days · 12 months warranty
migrating data from old macbook to new macbook without icloud
Same day · 12 months warranty
Free pickup & delivery across Dubai· Same-day return on most repairs
iMac pricing
21.5", 24", 27" - including Retina 5K.
iMac 21.5" / 24" / 27" screen replacement
2-4 days · 15 days - 3 months warranty
Logic board repair
3-5 days · 15 days warranty
SSD upgrade (Fusion → SSD)
1-2 days · 12 months + part warranty warranty
Power supply replacement
1-2 days · 12 months warranty
Fan / overheating repair
Same day · 12 months warranty
macOS install / clean reinstall
Same day · 3 hours · 30 days warranty
Free pickup & delivery across Dubai· Same-day return on most repairs
Mac mini, Studio & Pro pricing
All desktop Macs from 2014 onward.
Mac mini logic board repair
2-4 days · 15 days warranty
Mac mini SSD upgrade
Same day · 12 months + part warranty warranty
Mac Studio diagnostics & repair
2-5 days · 12 months warranty
Mac Pro power supply replacement
3-5 days · 12 months warranty
Mac Pro GPU module repair
3-5 days · 12 months warranty
Free pickup & delivery across Dubai· Same-day return on most repairs
iPhone pricing
iPhone 8 through iPhone 16 Pro Max.
iPhone screen replacement (6 → 14)
40 minutes · 15 days - 3 months warranty
iPhone screen replacement (15 / 15 Pro)
Same day · 15 days - 3 months warranty
iPhone battery replacement
30 minutes · 3 months warranty
iPhone back glass replacement
1 day · 12 months warranty
iPhone charging port repair
Same day · 12 months warranty
iPhone water damage recovery
2-3 days · 15 days warranty
Free pickup & delivery across Dubai· Same-day return on most repairs
iPad pricing
iPad mini, Air, standard, and Pro 11"/12.9".
iPad screen / digitiser (mini / Air / 9-10)
1 day · 15 days - 3 months warranty
iPad Pro 11" screen + LCD
1-2 days · 3 months warranty
iPad Pro 12.9" screen + LCD
1-2 days · 3 months warranty
iPad battery replacement
1 day · 3 months warranty
iPad charging port repair
Same day · 12 months warranty
Free pickup & delivery across Dubai· Same-day return on most repairs
What's included in every repair
- Genuine Apple parts when available, premium-grade aftermarket otherwise
- Written warranty up to 12 months on parts and workmanship (15 days to 12 months by repair)
- Free pickup and delivery across Dubai Mainland
- Full diagnostic test and post-repair quality check
- Free internal cleaning, dust removal, and thermal repaste on MacBook repairs
- Original packaging or protective box for safe transport
- Itemised invoice with serial number and parts used
What's NOT included (honest list)
- Replacement parts for discontinued models (some pre-2012 Macs no longer have OEM stock)
- T2 and M-series Secure Enclave bypass - encrypted data on dead boards may be unrecoverable
- 100% liquid damage success rate - actual recovery rate is 80-90% depending on exposure time
- Warranty on accidental damage during normal use after pickup
- Replacement of cosmetic dents, scratches, or chassis damage (cosmetic-only repair quoted separately)
- Refunds on parts already installed if you change your mind after approval
Honesty matters more than a pitch. Better to know the limits up front than discover them on day 5.
A cracked or broken screen is not covered by warranty
Your warranty covers the new part and our workmanship - a faulty panel, dead pixels, backlight bleed or touch failure. It does not cover a screen that cracks or breaks after the repair. Glass can break from a drop, a knock, pressure on the closed lid, or opening the device unevenly - that is accidental physical damage, and no repair warranty (ours or Apple's) covers it. Please handle a freshly fitted screen with care.
MacBook Repair Dubai vs Apple Store
Apple Store prices below are sourced from a same-day quote run on a 2021 MacBook Pro 14" M1 Pro at the Mall of the Emirates Apple Store, December 2025.
Diagnosis fee
Us: Free
Apple Store: AED 200-350 (Apple list)
Turnaround time
Us: Same day to 5 days
Apple Store: 5-14 days (sent to Ireland for some repairs)
Free pickup & delivery
Us: Yes - across Dubai
Apple Store: No - drop-off only
Warranty
Us: Up to 12 months (by repair)
Apple Store: 90 days on repairs
MacBook screen repair
Us: Quote after free diagnosis
Apple Store: AED 1,400-2,200 (Apple list)
MacBook battery
Us: Quote after free diagnosis
Apple Store: AED 750-950 (Apple list)
Component-level repair
Us: Yes - board repair down to chip level
Apple Store: No - full board swap only
Out-of-warranty Macs
Us: Yes - including Intel models back to 2012
Apple Store: Limited - vintage models refused
Pricing FAQ
- Two reasons. First, component-level repair: when only the LCD panel is damaged, the team replaces the panel alone instead of swapping the entire display assembly. Second, no Apple Store overhead - Concord Tower rent is a fraction of a Mall of the Emirates retail unit.
- The prices are starting prices for the most common fault on the most common model. After the free diagnosis, you receive a final price on WhatsApp. 80% of repairs land within 10% of the listed price.
- Yes. Every quote we give is the all-in amount you pay - no 5% added at checkout.
- Cash (AED), Visa, Mastercard, Apple Pay, Samsung Pay, and bank transfer to Emirates NBD. Payment on collection only - never before the repair is approved.
- For 3 or more devices in one drop-off (common with corporate clients in Media City and JLT), the labour component drops 15%. WhatsApp Shafiq with the model list for a fixed quote.
- No. Liquid damage recovery is 80-90% successful, not 100%. The starting price covers the ultrasonic clean; heavier corrosion treatment and component replacement (up to 4 chips) is quoted after the free diagnosis. If the board is unrecoverable, you pay nothing and receive the data recovery quote separately.
- Apple changed the display assembly on iPhone 15 - the panel now ships paired with the True Tone IC. Aftermarket panels lose True Tone. Genuine OEM panels for the iPhone 15 cost the workshop several times what an aftermarket panel does, which is what sets the customer price.
- Most repairs cost the same. Two exceptions: full display assemblies on 2016-2019 Touch Bar Pros cost far more than a panel-only repair, because the entire lid swaps as one unit. RAM upgrades are quoted separately - Apple Silicon RAM is soldered and can't be upgraded.
- SSD upgrade labour plus a fresh macOS install, quoted together (plus the drive). A 2015 MacBook Air with a 256 GB SSD swap and a clean install runs noticeably faster than a 2018 model with a failing 128 GB drive.
- Recovery from a working drive in a working MacBook: included free. Recovery from a dead drive or water-damaged board is quoted after assessment, with chip-off forensic recovery on T2/M-series boards at the top of the range.
- Free across Dubai Mainland - Marina, JLT, Downtown, Business Bay, Palm, JBR, and the rest. Pickup to Sharjah and Abu Dhabi carries a trip charge, confirmed before we dispatch. Pickup window: Monday to Saturday, 9 am to 5 pm.
- Bring the device back, no questions asked. The original technician - usually Shafiq for MacBook board work or Usman for iPhone screens - re-opens the unit and redoes the repair free of charge. Average warranty claim turnaround: 24 hours.
Get your price
Send the model number, get a price in minutes
Shafiq replies on WhatsApp typically within 4 minutes during business hours (9 am to 10 pm, Monday to Saturday). Or call 055 741 3706.
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