iMac Intel Repair Dubai
Same day (thermal) · 2-3 days (screen) · 5-10 days (logic board)
Intel Core i5/i7/i9 · 2017-2020 · Dubai Media City
The last Intel iMacs - 21.5-inch Retina 4K and 27-inch 5K Retina - are still powerful machines worth repairing. Screen from AED 850, logic board from AED 1,200, PSU from AED 600. GPU failure is the most common board-level fault.
Shafiq, iMac and Mac desktop lead technician

Quick answer
20+
Years in Dubai
216+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
The Intel iMac lineup spans three distinct screen sizes and several chip tiers. The iMac 27-inch 5K Intel 2017 to 2019 runs Core i5, i7, and i9 processors with AMD Radeon Pro graphics, and was the last series to be built with user-upgradeable RAM slots. The iMac 27-inch 5K Intel 2020 added a nano-texture glass option and was the final 27-inch before Apple Silicon. The 21.5-inch models from this era are covered under iMac 27-inch 5K Intel 2019 repair. Finally, the iMac Pro 27-inch 2017 brought Xeon W processors and the Space Grey chassis, and remains unique as the only iMac Pro Apple ever released.
These machines are still worth repairing. The 27-inch 5K Retina panel is one of the finest desktop displays ever made, and the 10-core Core i9 configuration handles video editing, 3D rendering, and software development without bottleneck. RAM is upgradeable on the 27-inch models to 128 GB, which gives them years more life. The single highest-impact upgrade is replacing the spinning hard drive with an NVMe SSD: a 2017 iMac that boots in 45 seconds today can boot in 8 seconds after the upgrade. GPU failure is the most common board-level fault on 2017 models. The AMD Radeon Pro 570, 575, and 580 GPUs fitted to the 27-inch 5K models develop solder micro-fractures under sustained load, causing artefacts, kernel panics, and eventually no video output. The 21.5-inch 4K models used the lower-power Radeon Pro 555, 560, and 560X. Component-level GPU rework costs significantly less than a full logic board replacement and has a high success rate. PSU failure is the second most common fault, typically seen as a machine that powers on briefly then shuts off, or does not power on at all.
Service scope
Our process
Free diagnosis
We inspect the iMac at no charge. For GPU faults we run a stress test to confirm; for PSU faults we measure voltages on each rail. You receive a written quote before any work begins.
Component repair or replacement
Screen swaps and PSU replacements are completed in 2 to 3 days. GPU rework requires specialised BGA reflow equipment and takes 5 to 10 days. SSD upgrades are same-day. We use quality-graded panels with colour calibration to match the 5K Retina standard.
Final quality test and cleanup
Every iMac leaves fully tested: display calibration, thermal sensor check, SSD benchmark, and a full boot cycle. We wipe the chassis and return the machine in better condition than we received it.
Same day (thermal) · 2-3 days (screen) · 5-10 days (logic board)
Shafiq
iMac and Mac desktop lead technician · 12 yrs
What customers say
Marianne Chehade El Dfouni
26 Oct 2023
Best Service for IMAC upgrade, Top Home Service and Fast Response! Thank You 😁
Ali Hassan
17 Jan 2024
IT Repair turned my damaged iMac screen into a flawless display! Quick service, transparent pricing, and a like-new result. Highly satisfied with their expertise and efficiency. A reliable choice for tech repairs!
iMac Intel Repair Dubai
Send the model and a photo of the issue. Free pickup across Dubai mainland, a 12-month written warranty.
Two quick steps — tell us about your device, then how to reach you. Free diagnosis, written quote, warranty included.
Related reading: iMac No Display or Black Screen in Dubai? 6 Fixes
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Ready to fix your Mac?
From AED 300. Free pickup across Dubai mainland. A 12-month written warranty.