Totally dead - no LED, no fan, no chime
Power supply failure (most common on 2017-2020 27" Intel) or input fuse blown after a surge. PSU replacement AED 520. We test the input rail in 5 minutes.
iMac not turning on
iMac Not Turning On - Dubai Repair
5.0216+ Google reviewsSince October 2004Concord Tower, Media City
From a fan that spins with no chime to a totally dead chassis - we've seen every variant. Free pickup, free diagnosis, honest answer in 24 hours. Fixes from AED 400.
FromAED 400
Timeline1-3 days
Mohammed, iMac board-level diagnosis
How much does iMac Not Turning On - Diagnosis & Repair Dubai in Dubai cost?
Quick answer
iMac Not Turning On - Diagnosis & Repair Dubai in Dubai starts from AED 400 - a starting price for the simplest model and fault. Your exact price is free to get and confirmed after we check your device's model and condition. Typical turnaround: 1-3 days. All repairs include a 15-day written warranty on parts and labour, free pickup and delivery across Dubai mainland, and same-day completion on most common services.
- 15-day written warranty
- No fix, no charge
- 30-min appointment repairs
20+
Years in Dubai
216+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
"iMac won't turn on" describes at least eight different faults. Pressing the power button and getting nothing at all is different from getting a chime and a black screen, which is different from getting a fan and no chime. The fix - and the price - depend on which one you have.
The single most common cause on 2017-2020 27" iMacs is a failed power supply. Apple's PSU module in those years uses a high-voltage capacitor that dries out after 5-7 years of Dubai heat. Symptom: dead silent, no LED on the back. Replacement is AED 520 and takes a day. We see it weekly.
The second most common is a startup-disk problem: iMac powers on, chimes, then loops on the Apple logo or shows a folder with a question mark. That's not hardware in most cases - APFS corruption, T2 SSD pairing, or a failed firmware update. AED 460 to recover, often same day.
Models & pricing
iMacs we repair - model-by-model pricing
Every line below includes parts, labour, and a 15-day written warranty. No diagnostic fee, no surprise add-ons.
Diagnosis (any iMac)
Same day
AED 0
QuotePower supply replacement (27" Intel)
1 day
AED 520
QuotePower supply replacement (21.5" Intel)
1 day
AED 590
QuoteSMC / PRAM service + cable reseat
Same day
AED 460
QuoteBackup battery + RTC service (Intel)
Same day
AED 390
QuoteT2 chip recovery (Intel 2018+)
3 days
AED 1,950
QuoteLogic board work (full repair)
3 days
AED 1,950
Quote
Diagnosis is free with no obligation. We confirm the actual fault before quoting the fix.
Common problems
Common iMac issues we see
The highest-volume tickets at the workshop. Match the symptom to find the typical fix and price.
Fan spins, no chime, black screen
GPU initialisation fault on Intel iMacs, or display handoff fault on M-series. Diagnosed in 1 hour. GPU rework AED 1,950 if Intel; M-series usually needs board work.
Chime, then black screen
Display, backlight or T2 handoff fault. Backlight rework AED 1,040, T2 service AED 1,950, panel swap AED 1,040-1,300 depending on size.
Apple logo loop
APFS file system corruption, failed macOS update, or T2 SSD pairing fault. Recovery in macOS recovery mode, sometimes a full reformat with data preserved. AED 460.
Folder with "?" - startup disk not found
On Intel iMacs: SSD or fusion drive failure. On T2 Intel: SSD-T2 pairing lost (must be repaired with the original board). Diagnosed and quoted.
Sleeps and won't wake
SMC fault, sleep-image corruption, or display flex issue. SMC reset + diagnostic AED 460; deeper faults priced after diagnosis.
Our process
How the repair works
From WhatsApp to delivery. Each step has a fixed time estimate.
WhatsApp what happens
Describe exactly: do you hear a chime? Do fans spin? Is there any LED on the back? We narrow the cause to two or three possibilities before pickup.
Free pickup
Driver collects in soft-padded transport. Free across Dubai mainland, all areas.
Free bench diagnosis
Power-rail probe, PSU output check, T2 status read, startup-disk scan. Done in under an hour. Open quote, no obligation.
Approval
We send a short voice note explaining what's wrong, what the fix costs, and how long it takes. You decide.
Repair
PSU swap, board work, SSD recovery - whichever applies. Same-day for PSU and SMC, 1-3 days for board work.
Free delivery + dated warranty
Back to you in soft-padded transport with a written warranty up to 12 months card and a description of what was fixed.
Guarantee
Warranty
- 15-day - written warranty on parts and labour, dated and signed.
- Covers the specific fault we repaired.
- Excludes new unrelated failures elsewhere in the iMac.
- Free re-diagnosis if the same symptom comes back inside 12 months.
- How to claim: WhatsApp the warranty card photo to 055 741 3706. Same-day collection, free of charge.
Lead technician on this job
Mohammed
iMac board-level diagnosis · 14 yrs
Personally signs the QC checklist on every iMac job leaving the bench.
Honest comparison
iMac Not Turning On - Diagnosis & Repair Dubai vs Apple Store Dubai
| Factor | MacBook Repair Dubai | Apple Store / AASP |
|---|---|---|
| Diagnosis fee | Free, refundable if no work | AED 250-400 deposit |
| PSU swap (27" Intel) | AED 520 with the part | Often quoted board-swap (AED 4,500+) |
| Same-day fixes | Yes - PSU and SMC jobs | No - minimum 1 week typical |
| Pickup & delivery | Free, Dubai mainland | Drop-in only |
| T2 SSD preservation | Yes - original board paired | Often unit-replaced, full restore |
| Warranty | 12 months written, dated | 12 months |
Apple list pricing from apple.com/ae, retrieved April 2026. Comparison shown for transparency.
Shah nawaz
36 weeks ago
I had a great experience with repair my iMac. The service was very fast and professional - they fixed my Mac screen in...
Ali Hassan
17 Jan 2024
IT Repair turned my damaged iMac screen into a flawless display! Quick service, transparent pricing, and a like-new result. Highly satisfied with their expertise and efficiency. A reliable choice for tech repairs!
iMac Not Turning On - Diagnosis & Repair Dubai FAQ
- Older Intel iMacs (2009-2015) have a small diagnostic LED behind the rear vent. One steady light = power supply alive but no boot signal. No light = PSU or input fuse fault. We use this within 30 seconds of the iMac arriving at the bench.
- If it's a power supply, SMC reset, cable reseat or backup battery - yes, same day. Board-level work takes 3 days. We tell you which category your iMac falls into within an hour of arrival.
- Power supply, by a mile. Those PSUs fail at 5-7 years and Dubai heat accelerates it. AED 400 to replace, 1 day turnaround. We have the part in stock.
- No, in almost every case. Power supply, SMC, sensor, port - none of those touch the SSD. Even on logic-board work we keep your original SSD paired to your original board. The only exception is a failed SSD itself, where we attempt data recovery first.
- T2 is Apple's secure subsystem on 2018+ Intel Macs. It encrypts the SSD with a key that lives on the T2 itself. If we replace the logic board, the T2 changes and the SSD becomes unreadable forever. Our process keeps the original board and only repairs the failed component on it.
- No. Free diagnosis, free pickup, free delivery if you decide not to proceed. The only thing we ask is a short WhatsApp confirmation either way.
- Sometimes - backlight failure on 27" Retina shows exactly this. But it can also be GPU initialisation. Free diagnosis tells you which. Backlight repair AED 800, GPU rework AED 1,500.
- Two things: (1) hard reboot - hold the power button for 10 seconds, release, wait 10, press once. (2) SMC reset on Intel iMacs - unplug, wait 15 seconds, plug back in, then press power. Fixes maybe 5% of cases. If those don't work, send it in.
Related repairs
Where to bring your iMac
Find us in Media City
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. Across from Media City Metro.
Ready to fix your Mac?
Book your iMac Not Turning On - Diagnosis & Repair Dubai on WhatsApp
Send the model and a photo of the issue. Free pickup across Dubai mainland. A 15-day written warranty.
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