Totally dead - no LED, no fan, no chime
Power supply failure (most common on 2017-2020 27" Intel) or input fuse blown after a surge. We test the input rail in 5 minutes, then message you the exact price for a PSU replacement.
iMac not turning on
iMac Not Turning On - Dubai Repair
5.0242+ Google reviewsSince October 2004Concord Tower, Media City
From a fan that spins with no chime to a totally dead chassis - we've seen every variant. Walk in to our Media City workshop for a free diagnosis and an honest answer in 24 hours. Use the quote form for today's exact price on your iMac.
PricingPrice on request
Timeline1-3 days
Reviewed by Mohammed, iMac board-level diagnosis
How much does iMac Not Turning On - Diagnosis & Repair in Dubai cost?
Quick answer
iMac Not Turning On - Diagnosis & Repair in Dubai is priced per model and fault - your exact price is free to get and confirmed after we check your device's model and condition. Use the quote form for today's price. Typical turnaround: 1-3 days. Parts and labour carry a 15-day written warranty. Walk in to our Media City workshop.
- 15-day written warranty
- No fix, no charge
- 30-min appointment repairs
22+
Years in Dubai
242+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
"iMac won't turn on" describes at least eight different faults. Pressing the power button and getting nothing at all is different from getting a chime and a black screen, which is different from getting a fan and no chime. The fix - and the price - depend on which one you have.
The single most common cause on 2017-2020 27" iMacs is a failed power supply. Apple's PSU module in those years uses a high-voltage capacitor that dries out after 5-7 years of Dubai heat. Symptom: dead silent, no LED on the back. Replacement takes a day - use the quote form for the exact price on your model. We see it weekly.
The second most common is a startup-disk problem: iMac powers on, chimes, then loops on the Apple logo or shows a folder with a question mark. That's not hardware in most cases - APFS corruption, T2 SSD pairing, or a failed firmware update. Often recovered same day - use the quote form for the exact price.
Models & pricing
Which iMacs do you repair, and what does each model cost?
Every line below includes parts, labour, and a 15-day written warranty. No diagnostic fee, no surprise add-ons.
Diagnosis (any iMac)
Same day
Power supply replacement (27" Intel)
1 day
Power supply replacement (21.5" Intel)
1 day
SMC / PRAM service + cable reseat
Same day
Backup battery + RTC service (Intel)
Same day
T2 chip recovery (Intel 2018+)
3 days
Logic board work (full repair)
3 days
Diagnosis is free with no obligation. We confirm the actual fault before quoting the fix.
Common problems
What are the most common iMac problems?
The highest-volume tickets at the workshop. Match the symptom to find the typical fix and price.
Fan spins, no chime, black screen
GPU initialisation fault on Intel iMacs, or display handoff fault on M-series. Diagnosed in 1 hour. Intel usually needs GPU rework; M-series usually needs board work - use the quote form for the exact price.
Chime, then black screen
Display, backlight or T2 handoff fault - could be backlight rework, T2 service, or a panel swap depending on size. Use the quote form for the exact price once we confirm which.
Apple logo loop
APFS file system corruption, failed macOS update, or T2 SSD pairing fault. Recovery in macOS recovery mode, sometimes a full reformat with data preserved. Use the quote form for the exact price.
Folder with "?" - startup disk not found
On Intel iMacs: SSD or fusion drive failure. On T2 Intel: SSD-T2 pairing lost (must be repaired with the original board). Diagnosed and quoted.
Sleeps and won't wake
SMC fault, sleep-image corruption, or display flex issue. SMC reset + diagnostic, with deeper faults priced after diagnosis - use the quote form for the exact price.
Our process
How does the repair process work?
From the quote form to handover. Each step has a fixed time estimate.
Tell us what happens
Describe it in the quote form: do you hear a chime? Do fans spin? Is there any LED on the back? We narrow the cause to two or three possibilities before you bring it in.
Bring it in
Parking on site at Concord Tower, Dubai Media City. Or book a same-day courier yourself to send it over and share the tracking link in the WhatsApp chat that opens after you send the quote form.
Free bench diagnosis
Power-rail probe, PSU output check, T2 status read, startup-disk scan. Done in under an hour. Open quote, no obligation.
Approval
We send a short voice note explaining what's wrong, what the fix costs, and how long it takes. You decide.
Repair
PSU swap, board work, SSD recovery - whichever applies. Same-day for PSU and SMC, 1-3 days for board work.
Collect + dated warranty
Ready to collect with a dated written warranty card and a description of what was fixed.
Guarantee
What warranty do you get?
- 15-day - written warranty on parts and labour, dated and signed.
- Covers the specific fault we repaired.
- Excludes new unrelated failures elsewhere in the iMac.
- Free re-repair if the same symptom comes back inside the 15-day warranty.
- How to claim: send us the warranty card photo through the quote form, then bring the device in to the workshop.
Who is the lead technician on this repair?
Mohammed
iMac board-level diagnosis · 14 years on Apple hardware
Personally signs the QC checklist on every iMac job leaving the bench.
Honest comparison
iMac Not Turning On - Diagnosis & Repair Dubai vs Apple Store Dubai
| Factor | MacBook Repair Dubai | Apple Store / AASP |
|---|---|---|
| Diagnosis fee | Free, refundable if no work | Paid deposit |
| PSU swap (27" Intel) | Price on request - part included | Often quoted a costly board-swap |
| Same-day fixes | Yes - PSU and SMC jobs | No - minimum 1 week typical |
| Getting it to us | Walk in, or send by courier | Drop-in only |
| T2 SSD preservation | Yes - original board paired | Often unit-replaced, full restore |
| Warranty | 15 days written, extendable to 6 months | 12 months |
Apple list pricing from apple.com/ae, retrieved April 2026. Comparison shown for transparency.
Shah nawaz
I had a great experience with repair my iMac. The service was very fast and professional - they fixed my Mac screen in...
Ali Hassan
17 Jan 2024
IT Repair turned my damaged iMac screen into a flawless display! Quick service, transparent pricing, and a like-new result. Highly satisfied with their expertise and efficiency. A reliable choice for tech repairs!
iMac Not Turning On - Diagnosis & Repair Dubai FAQ
- Older Intel iMacs (2009-2015) have a small diagnostic LED behind the rear vent. One steady light = power supply alive but no boot signal. No light = PSU or input fuse fault. We use this within 30 seconds of the iMac arriving at the bench.
- If it's a power supply, SMC reset, cable reseat or backup battery - yes, same day. Board-level work takes 3 days. We tell you which category your iMac falls into within an hour of arrival.
- Power supply, by a mile. Those PSUs fail at 5-7 years and Dubai heat accelerates it. 1 day turnaround and we have the part in stock - use the quote form for the exact price.
- No, in almost every case. Power supply, SMC, sensor, port - none of those touch the SSD. Even on logic-board work we keep your original SSD paired to your original board. The only exception is a failed SSD itself, where we attempt data recovery first.
- T2 is Apple's secure subsystem on 2018+ Intel Macs. It encrypts the SSD with a key that lives on the T2 itself. If we replace the logic board, the T2 changes and the SSD becomes unreadable forever. Our process keeps the original board and only repairs the failed component on it.
- No. Free diagnosis, and no charge if you decide not to proceed. The only thing we ask is a short WhatsApp confirmation either way.
- Sometimes - backlight failure on 27" Retina shows exactly this. But it can also be GPU initialisation. Free diagnosis tells you which, then we message you the exact price for a backlight repair or GPU rework.
- Two things: (1) hard reboot - hold the power button for 10 seconds, release, wait 10, press once. (2) SMC reset on Intel iMacs - unplug, wait 15 seconds, plug back in, then press power. Fixes maybe 5% of cases. If those don't work, send it in.
Related repairs
Where can I bring my iMac for repair?
Find us in Media City
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. A 3-minute walk from the Palm Jumeirah tram stop.
Ready to fix your Mac?
Get a free quote for your iMac Not Turning On - Diagnosis & Repair Dubai
Send the model and the fault through the quote form, then walk in to our Media City workshop. A 15-day written warranty.
Get a free quote
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