Cable only works wiggled at an angle
Inner pins of the port are bent or worn. Port replacement, same day on most models.
iPad charging port repair
Charger only works at one angle, port wobbles, iPad won't charge at all. Port-only swap or charging-IC repair, depending on what the bench finds.
Shafeeq, iPad board & port specialist
Quick answer
20+
Years in Dubai
216+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
iPads use one of three connectors. Lightning on every iPad up to iPad 9. USB-C on every iPad Air from gen 4, Mini from gen 6, every iPad Pro since 2018, and the iPad 10 onwards. Newer iPad Pros add Thunderbolt over USB-C - same physical port, more pins doing more work, and pricier when damaged.
The Smart Connector on Pro and Air models is a separate three-pin contact for keyboard cases. It can fail on its own without the main port being touched. We test all three on every charging-port job. For software-side charging issues, see: why your iPad stopped charging and how to fix it.

Models & pricing
Every line below includes parts, labour, and a 12-month written warranty. No diagnostic fee, no surprise add-ons.
iPad Lightning port (older models)
Same day
AED 300
QuoteiPad USB-C port (Air 4+, Mini 6+, all Pro)
Same day
AED 400
QuoteiPad Pro USB-C with Thunderbolt (M1+)
1 day
AED 500
QuoteSmart Connector repair
Same day
AED 350
QuoteCharging IC / Tristar repair (board level)
1-2 days
AED 550
QuoteDiagnosis only
Same day
AED 0
QuoteFree diagnosis confirms whether it's the port itself or the charging IC on the board before any work.
Common problems
The highest-volume tickets at the workshop. Match the symptom to find the typical fix and price.
Inner pins of the port are bent or worn. Port replacement, same day on most models.
Could be port, cable, charger, or charging IC. Free diagnosis isolates which. We don't quote a port until we've confirmed it.
Power negotiation between the iPad and charger is failing. Usually charging IC, sometimes Tristar chip. Board-level repair.
Dubai-specific. We pick out compacted dust without scratching the contacts. Often this alone fixes it. Free if no parts needed.
Magic Keyboard or Folio not recognised. Smart Connector contacts oxidised or damaged. Separate repair from the main port.
Hub, SSD or display works on a Mac but not the iPad Pro. Often a single damaged USB-C pin. Port swap restores Thunderbolt and DisplayPort modes.
Our process
From WhatsApp to delivery. Each step has a fixed time estimate.
WhatsApp the model + symptom
Tell us which iPad and what it does (or doesn't do) when plugged in. Quote in minutes.
Free pickup
Driver collects across Dubai mainland.
Free diagnosis
Test cable, port, voltage at the charging IC, and Smart Connector. You see the actual fault before approving the repair.
Port replacement or board work
Most jobs are a flex-cable port swap (same day). Board-level IC repair takes a microscope and 1-2 days.
Full charge cycle test
Wired charge from 0 to 100, fast-charge negotiation test, accessory test. Smart Connector tested with a Magic Keyboard.
Free delivery + warranty card
Back to you with the 30-day written warranty.
Guarantee
Shafeeq
iPad board & port specialist · 12 yrs
Personally signs the QC checklist on every iPad job leaving the bench.
Honest comparison
| Factor | MacBook Repair Dubai | Apple Store / AASP |
|---|---|---|
| Starting price | AED 300 | AED 1,200+ (whole-unit swap) |
| Same-day option | Yes, most models | No - usually 7+ days |
| Free diagnosis | Yes, before any work | Diagnostic fee may apply |
| Board-level capability | Yes - microscope IC repair | Whole-unit swap only |
| Smart Connector covered | Yes, separate quote if needed | Whole-unit swap |
| Data preserved | Always | Restore from backup |
| Warranty | 30 days written | 12 months on new unit |
Apple list pricing from apple.com/ae, retrieved April 2026. Comparison shown for transparency.
Anatoliy Tarasenko
6 Feb 2025
My iPad 6 was repaired efficiently and professionally within a few days and I am very happy with that. I have got my...
Ana Undricova
1 Apr 2024
Amazing service! They picked up ipad from the door and returned same way, very comfortable!
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. Across from Media City Metro.
Ready to fix your Mac?
Send the model and a photo of the issue. Free pickup across Dubai mainland. A 12-month written warranty.
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