Scheduled servicing
Planned check-ups for every Mac, iPhone and iPad in your fleet - no waiting for something to break.
Annual Maintenance Contract · Dubai
Apple Annual Maintenance Contract (AMC) in Dubai
5.0215+ Google reviewsSince October 2004Concord Tower, Media City
Keep every Mac, iPhone and iPad in your business serviced, healthy and repaired-on-priority for one predictable yearly fee. Scheduled visits, on-site support and discounted parts.
5.0 · 215+ reviews·On-site across Dubai·21+ years on Apple hardware
- Free diagnosis
- No fix, no charge
- Same-day service
- Free pickup & delivery
- Since 2004
- 215+ five-star reviews
An Annual Maintenance Contract turns unpredictable repair bills and surprise downtime into one fixed yearly cost. Your devices are serviced on a schedule, problems are caught before they stop work, and when something does break, contract devices go to the front of the queue. Ideal for agencies, clinics, schools and any Dubai business that runs on Apple.
What every AMC includes
Battery-health checks
Cycle counts and capacity logged each visit, with replacement before swelling or shutdowns hit.
Dust & thermal cleaning
Fans and heatsinks cleared and re-pasted to stop throttling in Dubai's heat.
Hardware & software support
macOS updates, driver and app fixes, storage clean-ups and performance tuning.
Priority repairs
Contract devices jump the queue - same-day turnaround on most in-stock parts.
Discounted parts & labour
Preferential pricing on any out-of-scope repair or replacement part.
Remote assistance
Phone, WhatsApp and remote-desktop support for quick software and account fixes.
Backup & recovery support
Time Machine and cloud-backup setup, plus priority data recovery if a drive fails.
Plans that scale with your fleet
Three starting points - every contract is tailored after a free device audit. Pay per device, scale up or down as your team changes.
Solo & freelancer
1-3 devices. Two scheduled visits a year, priority repairs and remote support for individuals and home offices.
Best for: Freelancers, home studios
Business
4-25 devices. Quarterly on-site servicing, asset logging, priority turnaround and a named technician.
Best for: SMEs, agencies, clinics
Enterprise & education
25+ devices. Custom SLA, monthly visits, loaner units, and a single point of contact for your IT team.
Best for: Schools, large offices
Why businesses sign an AMC
No surprise downtime
Failing batteries and clogged fans are caught on schedule, not when a laptop dies mid-deadline.
Predictable budget
One annual figure for servicing and support, plus discounted rates on any parts you do need.
One trusted partner
The same workshop that's serviced Apple hardware in Dubai since 2004 - a named technician, no call centre.
AMC FAQ
- An AMC is a yearly agreement that keeps your Apple devices serviced and supported for a fixed annual fee. It covers scheduled cleaning, battery and health checks, software upkeep, priority repairs and discounted parts - so you avoid surprise downtime and surprise bills.
- Pricing is per device and scales with fleet size and the level of cover you need. Solo plans start low for 1-3 devices; business and enterprise plans are quoted after a free audit of your devices. WhatsApp us your device count for a same-day quote.
- Scheduled servicing, diagnostics and remote support are included. Physical replacement parts (batteries, screens, SSDs) are charged at a discounted contract rate, and contract devices always get priority turnaround.
- Yes. Our AMC covers MacBook, iMac, Mac mini, Mac Studio, Mac Pro, iPhone and iPad, and we also maintain Windows laptops from Lenovo, Dell, HP and Microsoft Surface alongside your Apple gear.
- Yes - on-site servicing and free pickup/delivery across Dubai mainland are part of every business and enterprise plan. We work around your schedule to avoid disrupting the team.
- Send us your device list on WhatsApp or call 055 741 3706. We do a free audit, recommend the right plan, and put it in writing - no obligation until you approve.
Where we're based
Find us in Media City
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. Across from Media City Metro.
Get directionsSend your device count - get an AMC quote the same day
Free device audit, written plan, no obligation. WhatsApp the number and types of devices and we'll recommend the right level of cover.