Phone fell in the pool, screen now black
Backlight short or display flex corroded. Same-day clean + flex inspection. AED 350 to AED 700 depending on model. Don't try to charge - that's how the logic board dies.
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iPhone Water Damage Repair
IP68 isn't bulletproof. Pool, sea, coffee, toilet. The 24-hour window matters more than the water type. Ultrasonic clean, corrosion removal, sealed back-glass workaround.
Shafiq Ahmed, Water damage & micro-soldering

Quick answer
iPhone water damage repair in Dubai starts at AED 350 with the no-fix-no-charge guarantee - if the phone can't be saved, only the AED 100 diagnostic is charged. The single biggest factor in success is time. Within 4 hours of contact, success rate is around 90%. Within 24 hours, around 70%. Beyond 72 hours, corrosion has spread across the logic board and success drops below 30%. The workshop opens at 9 am Mon-Sat; outside hours WhatsApp the photo and the phone will be collected first thing.
IP68 (rated for 6m water for 30 minutes on iPhone 12+) is not a guarantee. Apple's small print specifies fresh water at room temperature, no soap, no pressure, no salt, and a fully sealed device. Beach water has salt and abrasive sand. Pool water has chlorine. Coffee has sugar. Wine has acid. Hot water vapourises and pushes past the silicone seals. Any drop or repair history breaks the IP68 rating entirely. The workshop sees IP68-rated phones with water damage every week. Do not rely on the rating once water has actually entered.
From the iPhone 6 through the iPhone 17e. Every line below includes parts, labour, and the 30-day written warranty. No diagnostic fee, no surprise add-ons.
| Model | iPhone Water Damage Repair | Timeline | Book |
|---|---|---|---|
| iPhone 6 / 7 / 8 / SE - clean only | AED 350 | Same day | Quote |
| iPhone X / XR / 11 - clean + light corrosion | AED 450 | 1 day | Quote |
| iPhone 12 / 13 - clean + IC reflow | AED 550 | 1-2 days | Quote |
| iPhone 14 / 15 - clean + component replace | AED 700 | 2 days | Quote |
| iPhone 16 / 17 - clean + Apple Silicon BGA | AED 850 | 2-3 days | Quote |
| Sea-water (any model) - extended treatment | AED 950 | 3 days | Quote |
No-fix-no-charge applies. If the phone can't be saved, only the diagnostic AED 100 is charged for unrecoverable phones.
The highest-volume tickets at the workshop. Match the symptom to find the typical fix and price.
Backlight short or display flex corroded. Same-day clean + flex inspection. AED 350 to AED 700 depending on model. Don't try to charge - that's how the logic board dies.
Sugar conducts when wet. Ultrasonic bath in 99% isopropyl removes residue cleanly. AED 350 to AED 700 same day. Sweet drinks are worse than plain water.
Salt is a corrosive electrolyte. Even 30 seconds in the sea creates corrosion paths across PCB traces. Extended treatment with deionised water bath, ultrasonic clean, then isopropyl. AED 950, 3 days.
Sensor inside the port detected moisture. Don't charge. Air-dry 24 hours, then the warning usually clears. If it persists or charging stays disabled, sensor itself is corroded - port flex swap, AED 250 to AED 550.
Water inside the speaker mesh. Ultrasonic clean of the speaker module restores 95% of these - AED 200 standalone. If membrane is torn, speaker swap, AED 250 to AED 350.
Parasitic current path from corrosion across the BMS. Ultrasonic clean + corrosion removal + battery replacement. AED 450 to AED 750.
Multiple possible failures - battery, charging IC, PMIC, Tristar. Free open-and-inspect diagnosis under microscope. Quote given before any work. No-fix-no-charge applies.
Moisture under the rear lens cover. Lens cover removal, internal dry-out, reseal. AED 250 to AED 400. If left, the lens stack rusts and the camera module needs full replacement.
Flood illuminator or IR camera water-damaged. Sometimes a clean restores it; sometimes the IR camera needs replacement (rare and difficult - read the Face ID page for the honest assessment).
LCI (liquid contact indicator) inside the SIM tray turns red after water exposure. Free check on every walk-in. Helps decide whether to insure or trade in.
Six steps from WhatsApp to delivery. Each step has a fixed time estimate.
Stop charging immediately + power off
Charging a wet iPhone is the #1 cause of total loss. Hold power+volume to force off if needed. Place on a towel - never in rice (it absorbs moisture but pushes starch dust into the speaker grilles).
WhatsApp now - even at 11 pm
Photo of the phone + when and what type of water. Reply within 30 minutes to confirm collection. Workshop opens 9 am Mon-Sat; emergency drop-off can be arranged outside hours.
Open within 1 hour of arrival
Battery disconnected to stop short circuits. Logic board removed. Photographed under microscope to document corrosion before any cleaning starts.
Ultrasonic cleaning bath
Logic board placed in 99% isopropyl alcohol bath in an ultrasonic cleaner at 40kHz for 8 minutes. Removes water, residue, and surface corrosion without damaging components.
Component-level inspection + repair
Each chip checked under 40x microscope. Corroded resistors, capacitors, or ICs reflowed or replaced. Quote given before component replacement begins.
Reassemble + 24-hour soak test
Phone reassembled, charged on bench, soak-tested for 24 hours. All sensors verified (Face ID, cameras, ambient light, proximity, gyro, GPS).
Shafiq Ahmed
Water damage & micro-soldering · 21 yrs
Personally signs the QC checklist on every iPhone job leaving the bench.
| Factor | MacBook Repair Dubai | Apple Store / AASP |
|---|---|---|
| Apple's official position | Whole-device swap - water damage not covered under warranty | AED 1,400 to AED 2,800 service unit |
| Workshop method | Open, ultrasonic clean, micro-solder | Whole-device replacement |
| Save your data? | Yes - original logic board kept | No - service unit, data lost |
| Save your IMEI? | Yes - original device kept | No - new IMEI on service unit |
| Save your Face ID? | Yes - original sensors retained | Yes - new device |
| No-fix-no-charge | Yes - only AED 100 diagnostic | No - full service price |
| Time-sensitive (4-24h matters) | Yes - emergency same-day handling | Genius Bar appointment 1-3 days |
| Warranty on repair | 30 days written | 90 days on service unit |
Apple list pricing from apple.com/ae, retrieved May 2026. Comparison shown for transparency.
Verbatim from Google. Nothing edited. Read all 215+ →
Janna Nurahmetova
2 days ago
My MacBook was heavily water-damaged and wouldn't even turn on (photos of the condition attached). They managed to bring...
Owner response
Hi Janna,...
Daniel Layzell
2 weeks ago
Incredible service. My MacBook had water damage and the screen stopped working, I contacted and they said to come down...
Yuki Koga
17 weeks ago
I accidentally spilled coffee on my MacBook, but they checked the inside and cleaned it thoroughly...
Knight A. Shakir
12 Apr 2025
I recently had a problem with my laptop. Water damage (Acidentally spilled cold tea on the laptop and it went down the...
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. Across from Media City Metro.
Get directionsSend the model and a photo of the issue. Free pickup across Dubai mainland. 30-day written warranty.