Habeeb Rahman
4 weeks ago
I highly recommend getting your Apple repairs done here. They're fast, professional, and reasonably priced. Definitely worth it.
Free pickup in Business Bay
MacBook Repair in Business Bay - Free Pickup & Delivery
5.0215+ Google reviewsSince October 2004Concord Tower, Media City
18 minutes from our Concord Tower workshop in Media City. 5 minutes from Bay Avenue and the JW Marriott Marquis, on the Burj Khalifa side of the canal. Same-day repair, 90-day written warranty.
5.0215+ Google reviewsSince October 2004Concord Tower, Media City
Free pickup & delivery· Within 45 minutes· 18 minutes drive
MacBook repair in Business Bay - how does it work?
Quick answer
MacBook repair from Business Bay starts with a free door-to-door pickup - typically within 45 minutes of your WhatsApp. We diagnose at our Concord Tower workshop in Media City (18 minutes), quote in writing within 4 hours, and return the repaired MacBook with a 90-day warranty. Most common repairs finish the same day.
- Free diagnosis
- No fix, no charge
- Same-day service
- Free pickup & delivery
- Since 2004
- 215+ five-star reviews
Trusted MacBook repair for Business Bay residents and offices
Business Bay is a high-density residential and commercial cluster south of Downtown - Executive Towers, Bay Square, Bay Avenue, the Damac Towers, the Burj Vista - 18 minutes from our workshop in Concord Tower, Media City via Sheikh Zayed Road and Al Khail Road. We collect MacBooks free of charge from any Business Bay tower or office, deliver back the same day, and provide a written 90-day warranty on every repair. Most Business Bay pickups are completed within 45 minutes of WhatsApp confirmation.
Business Bay's office workers and freelance residents make up a large share of our weekday MacBook repairs. We understand the working day pressure: a broken MacBook on Sunday morning can derail a whole week. The free-pickup model means you don't lose half a day to a service-centre queue. Tell us the issue on WhatsApp, hand the device to our courier at your office reception, and the diagnosis is back to you within 4 hours. Most common repairs - screen, battery, keyboard, trackpad - are completed and returned to your desk by end of business the same day.
Travel times from Business Bay
Off-peak driving times to Concord Tower, Media City. Add 10-20 minutes during 8-10 am and 5-7 pm rush windows. The pickup column shows our courier turnaround once you confirm on WhatsApp.
| From | Drive | Free pickup |
|---|---|---|
| Executive Towers | 18 min | Within 45 min |
| Bay Avenue / Bay Square | 18 min | Within 45 min |
| JW Marriott Marquis | 17 min | Within 45 min |
| Damac Towers by Paramount | 19 min | Within 45 min |
| The Opus / ME Dubai | 19 min | Within 45 min |
| Business Central Towers | 18 min | Within 45 min |
Business Bay Metro on the Red Line is 5 stops from Media City Metro. With Metro the door-to-door time is roughly 25 minutes.
Pickup & delivery from Business Bay
WhatsApp 055 741 3706 with your tower (e.g. 'Executive Tower H, 27th floor' or 'Bay Square Building 3') and the MacBook model. The courier confirms a 45-minute pickup window and meets you at office reception. We have weekly visits to most Business Bay towers, so reception desks know us by name.
WhatsApp 055 741 3706
Send your Business Bay address and the MacBook model. Shafiq confirms a pickup window within 4 minutes during business hours.
Courier collects in person
Within 45 minutes of confirmation. Marked Toyota Innova, ID-checked, insured, trackable on WhatsApp.
Free workshop diagnosis
Shafiq inspects the device the same day. Itemised written quote on WhatsApp within 4 hours of pickup.
Approve and we repair
Reply 'approved'. Most common repairs finish the same day. We message you the moment the device is ready.
Free return delivery
Courier returns the device to your Business Bay address. Pay on arrival - cash, card or bank transfer. 90-day warranty card included.
Common MacBook repairs for Business Bay customers
Indicative starting prices in AED. Final price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop.
MacBook screen repair
From AED 600 · 90-day warranty
MacBook battery replacement
From AED 450 · 90-day warranty
MacBook keyboard replacement
From AED 350 · 90-day warranty
MacBook water damage repair
From AED 700 · 90-day warranty
MacBook logic board repair
From AED 800 · 90-day warranty
MacBook trackpad repair
From AED 350 · 90-day warranty
Landmarks we collect from in Business Bay
- Bay Avenue
- Bay Square
- Executive Towers
- JW Marriott Marquis
- Business Central Towers
- The Opus
Customer reviews from across Dubai
215+ five-star Google reviews. A small sample below - many are from Business Bay residents and office workers who used the free pickup service.
Hayley McKinnell
22 weeks ago
Julieta encarnacion
13 May 2025
Tripdo Tourism
25 Feb 2025
Vasily Kuzminov
22 Jun 2024
Linda Banannou
3 weeks ago
Definitely recommend it!!!! I had an issue with my laptop-it kept shutting down for no reason. I went to several repair...
Business Bay - frequently asked questions
- Within 45 minutes of WhatsApp confirmation during business hours. Pickup is faster outside of 8-10 am rush. Same-day return delivery in 90% of cases.
- We're set up for this - most Business Bay pickups are office collections. The courier meets you at reception, signs in if needed, and you stay at your desk.
- No. Free pickup and free return delivery from any Business Bay tower, both office and residential.
- For battery and trackpad swaps we can do on-site if a meeting room is available, but it's usually faster to take the device to the workshop and return it the same afternoon.
- Yes - pickup runs until 9:30 pm Mon-Sat. If your concierge accepts deliveries after hours, we can collect and return at concierge with your written authorisation.
- Yes. We issue VAT invoices in the company name with the trade licence and TRN. Many Business Bay law firms, agencies and consultancies have us on file as a recurring vendor.
- Yes - corporate fleet repairs are common. Bulk discounts apply from 5+ devices. We'll come and collect, run a diagnostic on each, and return one written quote covering the whole batch.
- Yes. Saturday is a full opening day. WhatsApp on Friday, we'll collect Saturday morning, repair completed and returned to your office by Sunday evening, ready for Monday.
Visit our workshop or use free pickup
From Business Bay, the workshop is 18 minutes away by car. Paid parking inside Concord Tower (AED 5/hour) or free street parking on Al Sufouh Road behind the tower.
Find us in Media City
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. Across from Media City Metro.
Get directionsPrefer to drop in? Paid tower parking (AED 5/hour, AED 25/day cap) or free street parking on Al Sufouh Road, 120 m from Media City Metro on the Red Line. Quietest on weekday afternoons - WhatsApp ahead at peak times for a guaranteed slot.
Book a free pickup from Business Bay in 30 seconds
Send your address and the MacBook model on WhatsApp. Pickup window confirmed in 4 minutes.