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Dubai Media City workshop. Free pickup & delivery across Dubai. WhatsApp 24/7.
MacBook charging port repair
Loose USB-C, bent pins, intermittent charging, MagSafe 3 won't latch. Port swap from AED 350 same day, charging IC repair AED 450, 90-day warranty.
Shafiq Ahmed, Lead MacBook Technician
MacBook charging port repair in Dubai starts at AED 350 for a USB-C port swap and AED 400 for a MagSafe 3 port - most jobs finish the same day. The workshop has fitted 1,400+ USB-C ports and 280+ MagSafe 3 ports since 2018. Loose connectors, bent pins, intermittent charging, dead ports, slow charging from PD negotiation failure - all covered. When the port itself is fine but the charging IC on the logic board has failed, board-level chip replacement under microscope is AED 450. Free diagnosis confirms which is needed before any paid work begins.
Every MacBook from MagSafe 1 (2008) through MagSafe 3 and USB-C on the M5 Pro. Prices include the part, microscope labour, full charging cycle test, and the 90-day warranty.
| Model | Charging port repair | Timeline | Book |
|---|---|---|---|
| USB-C port (single, MacBook Air M1/M2/M3) | AED 350 | Same day · 2 hours | Quote |
| USB-C port (Pro 13"/14"/16" Touch Bar/M-series) | AED 350 | Same day · 3 hours | Quote |
| USB-C port (full board, both ports + PMIC) | AED 600 | 1 day | Quote |
| MagSafe 3 port (M2/M3/M4 Pro 14"/16") | AED 400 | Same day · 3 hours | Quote |
| MagSafe 2 port (Retina 2012-2017) | AED 350 | Same day | Quote |
| MagSafe 1 port (2008-2012 unibody) | AED 300 | Same day | Quote |
| Charging IC (board-level, no port damage) | AED 450 | 1 day | Quote |
| DC-in board only (Retina Pro 2012-2019) | AED 350 | Same day | Quote |
The 10 highest-volume charging-port tickets at the workshop in 2024-2025.
Worn-out spring tabs inside the port from 5,000+ insertions. Same charger that worked yesterday now needs to be held at an angle. AED 350 port swap, same day on Apple Silicon Air. The internal flex cable is checked free during the bench inspection.
On the M1/M2 Air the USB-C port is soldered to the logic board with 32 fine-pitch pins. A bent or oxidised pin shows as "port dead" in System Information. Hot-air rework re-seats the port (AED 350) or full port swap if pins are damaged.
Cable yanked sideways while plugged in. The 24-pin USB-C connector has 4 power pins that bend most often. Free diagnosis under the microscope; if only 1-2 pins are bent the port itself can be straightened (AED 200 labour-only). 3+ bent pins means a full port swap.
Cracked solder joint between port and board, usually from being plugged in while the MacBook flexed. Hot-air re-flow fixes 60% of these for AED 250. Full port swap for the other 40% at AED 350.
The port has 4 separate functions: USB 2.0 data, USB 3.1 data, DisplayPort, and power. A failed PMIC or USB controller can disable data while leaving power working. AED 450 board-level chip replacement on the failed IC.
Magnets weaken after liquid exposure or mechanical impact. AED 400 MagSafe 3 port swap on the M2/M3/M4 Pro 14"/16". The new port has fresh neodymium magnets - same retention force as factory-new.
USB-C PD (Power Delivery) negotiation chip failure. A 30 W charger works but the original 96 W charger doesn't, or vice versa. AED 450 PD controller chip replacement under microscope. Restores full-speed charging across all chargers.
Caused by a bad third-party charger or moisture in the port. The port and the charging IC both need to be replaced (AED 600 combined). The workshop will not refit the original port even if it still works - the carbon residue causes intermittent shorts later.
DC-in board failure on Retina 2012-2019 (AED 350) or charging IC failure on M-series (AED 450). Free diagnosis confirms which. The DC-in board is the cheaper of the two on Intel Macs and very rarely fails on Apple Silicon.
PD chip can't negotiate full wattage. The charger reverts to a 5 V / 3 A safe-mode (15 W) instead of 67-96 W. AED 450 PD chip replacement. Verifiable improvement on the bench - full wattage shows up in System Information > Power within seconds.
Six steps. The voltage probe diagnosis distinguishes a port issue (cheap fix) from a charging IC issue (slightly more) within 10 minutes.
WhatsApp the model + symptom
Send the serial number and a description: which port (left or right, MagSafe), what the charger does (chime, no chime, intermittent). Reply within 4-8 minutes during business hours.
Free pickup or walk-in
Free pickup from anywhere in Dubai mainland, or drop in to Office #45, Concord Tower, Media City. Diagnosis on the spot - about 15 minutes including a port-by-port test under the microscope.
Bench diagnosis: port vs IC vs board
Voltage probe at the charger pin, then at the PMIC, then at the SMC. Tells the technician within 10 minutes whether it's the port itself, the charging IC, the SMC, or a deeper board fault.
Hot-air rework or port swap
Port swap: 60-90 minutes under microscope at 380 °C. Charging IC swap: 90 minutes including BGA reball. The board is preheated to 80 °C to prevent solder mask damage.
Full charging cycle test
Charged from 10% to 100% on the original Apple charger, then on a third-party 30 W and 96 W charger to verify PD negotiation works across all wattages. System Information > Power confirms wattage handshake.
Free delivery + 90-day warranty card
Same-day delivery on common models. Warranty card lists the port batch number - 90 days on parts and labour, transferable once free of charge.
The physical connector is loose, bent, burned, or has worn-out spring tabs. The board itself is healthy - voltage reaches the port pins correctly. 70% of tickets.
The port looks perfect but the controller chip on the logic board has failed. Symptoms: charges slowly, charges only with one specific charger, or doesn't charge at all despite a clean port. 30% of tickets.
The free 15-minute bench diagnosis identifies which category before any paid work. About 5% of tickets need both - combo price AED 600 instead of AED 800 if booked together.
USB-C port swap on M1/M2/M3 Air, MagSafe 3 on Pro 14″/16″, MagSafe 1/2 on Retina, DC-in board on Retina Pro. About 80% of tickets.
Charging IC board-level repair (longer BGA reflow + cooldown), or combo port + IC job. Pin-straightening labour-only on stubborn cases.
Only when MagSafe 3 stock is exhausted (during release months) or when burn damage requires both port and PMIC replacement.
USB-C and MagSafe ports sourced from the original Foxconn assembly line that builds the Apple part. Same neodymium magnets in MagSafe 3, same gold-plated spring tabs in USB-C.
AED 350-400 - included
Temperature-controlled hot air at 380 °C, 40x stereo microscope, leaded and lead-free solder paste. The bench is set up specifically for fine-pitch USB-C work - 0.5 mm pin spacing requires this gear.
Bench tooling - no surcharge
No hidden fees. Quote on WhatsApp = price on collection. No diagnostic fee, no microscope surcharge, no VAT add-on.
| Model | Charging port repair | Timeline | Book |
|---|---|---|---|
| USB-C port (single, MacBook Air M1/M2/M3) | AED 350 | Same day · 2 hours | Quote |
| USB-C port (Pro 13"/14"/16" Touch Bar/M-series) | AED 350 | Same day · 3 hours | Quote |
| USB-C port (full board, both ports + PMIC) | AED 600 | 1 day | Quote |
| MagSafe 3 port (M2/M3/M4 Pro 14"/16") | AED 400 | Same day · 3 hours | Quote |
| MagSafe 2 port (Retina 2012-2017) | AED 350 | Same day | Quote |
| MagSafe 1 port (2008-2012 unibody) | AED 300 | Same day | Quote |
| Charging IC (board-level, no port damage) | AED 450 | 1 day | Quote |
| DC-in board only (Retina Pro 2012-2019) | AED 350 | Same day | Quote |
MacBook Charging Port Repair
Send the model and a photo of the issue. Free pickup across Dubai mainland, no-fix-no-charge.
Shafiq Ahmed
Board & port micro-soldering · 21 yrs
Shafiq personally handles every charging IC repair - fine-pitch BGA work needs steady hands and 21 years of microscope experience.
| Factor | MacBook Repair Dubai | Apple Store / AASP |
|---|---|---|
| Repair window | Same day to 1 day | 5 to 14 business days, mail-in |
| USB-C port swap (single) | AED 350 | Refused - full board swap only AED 4,000+ |
| MagSafe 3 port swap | AED 400 | Refused - full board swap only |
| Charging IC board-level | AED 450 | Refused - full board swap only |
| Bent-pin straightening (1-2 pins) | AED 200 labour-only | Refused |
| Free pickup in Dubai | Yes | No, customer must courier |
| Warranty | 90 days written | 90 days |
| Vintage/obsolete (pre-2017) | Yes - back to MagSafe 1 (2008) | Refused |
Apple's UAE policy on USB-C and MagSafe ports is full logic board replacement, not component-level repair. The workshop is the right call for everyone outside AppleCare+.
All six reviews verbatim from Google. Read all 215+ →
Reiner Kaltenbach
31 Aug 2024
One of the 2 USB-C sockets on my MacBook was no longer working. I could only charge or connect to any device. I went to...
Ayyaz Walayat
16 Aug 2024
Great Experience with MacBook Battery Replacement. My MacBook battery was dying fast, so I...
JJ Fu
14 Dec 2024
I have fixed my MacBook Pro Charging issue and Also Purchased Another MacBook Air M3 from them. I always use their service they are best in town.
Stephen Quinn
1 May 2024
Azizi tech are highly recommended. Great service, great technician, no fuss and great value 🙏
Aleksandra Ładna
18 Dec 2024
Amazing service! Highly recommend. Team is very professional, helpful and nice. Service was done in no time and prices are very competitive.
Tanja Lykke Sørensen
26 Oct 2024
Super service and quality products
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. Across from Media City Metro.
Get directionsYear, processor, which port. Free pickup across Dubai mainland. 90-day written warranty on every port and IC fitted.
