Saeed Alam
1 week ago
These guys are amazing! My 2021 mac book M1 keyboard stopped working and I urgently needed to repair it and Shafeez...
Free courier in Khor Fakkan
We're an independent Mac specialist in Dubai, about 2 hours (roughly 130 km) from our Dubai Media City workshop away - and we come to you. We collect from Khor Fakkan by free courier collection, repair at our Media City workshop, and return it. If you live near Khorfakkan Beach and the Corniche, or up by Al Rabi Tower and the amphitheatre, the courier comes to your door, there's nothing to drop off. 1-2 days by courier, including travel both ways, written warranty up to 12 months.
Free collection & return· Next-day free courier collection· about 2 hours (roughly 130 km) from our Dubai Media City workshop from Dubai

Quick answer
20+
Years in Dubai
216+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
We don't have a shop in Khor Fakkan. We're a MacBook workshop in Concord Tower, Dubai Media City, and we've been fixing Apple hardware there since 2004. For the east coast we run free courier collection instead. A courier picks the MacBook up from your Khor Fakkan address, brings it to the bench in Dubai, and once it's repaired and QC-checked it goes straight back to you. Khor Fakkan is about two hours from Media City, so the realistic round trip is one to two days. You get the same technician, Shafiq Ahmed, 21 years on Apple hardware, and the same warranty of up to 12 months as anyone who walks into the workshop.
Most laptop shops on the east coast handle phones and generic PCs. We only do Apple, and only at one bench in Dubai, so the MacBook that leaves Khor Fakkan is worked on by someone who's seen the same fault hundreds of times. Board-level work, screen bonding, battery cells with the cycle count reset, none of that is sent on to a third party. It stays in our Media City workshop. The courier is free both ways, the diagnostic is free, and it's no-fix-no-charge, so the two-hour distance costs you nothing. You also get a price in writing before we touch anything. 216+ Google reviews, 5.0 stars, and the same QC sheet on every job.
Coverage
Free collection and return covers all of Khor Fakkan. A few of the areas we collect from regularly:
Al Khaledya
Southern coastal area near the port, courier collects from your home or office address.
Zubara
On the northern end of the bay; door collection, no need to come to the Corniche.
Al Haray
The newer residential plots up against the mountains, courier reaches you there too.
Qadsiya
Residential district; we collect from the building entrance at a time you pick.
Yarmouk
Apartment and villa area, hand the MacBook to the courier, nothing to fill in beyond the form.
Shabiya
Family residential streets; same free door collection across the neighbourhood.
How it works
Collection is free and there's no catch on the distance. You WhatsApp us the MacBook model and what's wrong on 055 741 3706, we book a courier, and they collect from your Khor Fakkan address, home or office, usually the next day. The MacBook travels to our Dubai Media City workshop, gets a free diagnostic, and we send you a fixed price before any work starts. Once you approve and it's repaired, the same courier returns it to your door. You pay nothing for collection or return, and nothing at all if we can't fix it. Both legs of the roughly 130 km trip are on us.
WhatsApp 055 741 3706
Send your Khor Fakkan address and the MacBook model. We confirm the collection and an indicative price band.
Courier collects in Khor Fakkan
Next-day free courier collection. The device is logged, insured in transit and trackable on WhatsApp.
Free workshop diagnosis
We inspect it at our Dubai Media City workshop and send an itemised written quote on WhatsApp.
Approve and we repair
Reply 'approved' and we get to work. 1-2 days by courier, including travel both ways for most common repairs.
Free return to your door
Courier returns the MacBook to your Khor Fakkan address. Pay on completion - cash, card or transfer. Warranty up to 12 months card included.
Popular repairs
Indicative starting prices in AED, the same as for our Dubai customers. The final price is fixed in writing on WhatsApp before any work begins, after a free diagnosis.
MacBook screen repair
From AED 780 · warranty of up to 12 months
MacBook battery replacement
From AED 590 · warranty of up to 12 months
MacBook keyboard replacement
From AED 460 · warranty of up to 12 months
MacBook water damage repair
From AED 910 · warranty of up to 12 months
MacBook logic board repair
From AED 1040 · warranty of up to 12 months
MacBook trackpad repair
From AED 460 · warranty of up to 12 months
Around town
What customers say
216+ five-star Google reviews from customers across the UAE who used our free collection-and-repair service.
Saeed Alam
1 week ago
These guys are amazing! My 2021 mac book M1 keyboard stopped working and I urgently needed to repair it and Shafeez...
David Boulos
11 weeks ago
My MacBook screen broke. I called MacBook Repair Dubai, gave them the serial number and in minutes they gave me a quote...
Tim Quick
14 weeks ago
Great service and extremely friendly!!! Gave me great advice on my iPhone - and even steered me in another direction. Highly recommend :)
Yuki Koga
17 weeks ago
I accidentally spilled coffee on my MacBook, but they checked the inside and cleaned it thoroughly...
Vishnucs Chandrahasan shyla
23 weeks ago
Good service
We're upfront about it: we don't have a shop in Khor Fakkan. Our only location is the workshop in Concord Tower, Dubai Media City - one expert bench with the tools and parts to do board-level work properly, rather than a row of counters that send your Mac somewhere else. Free collection and return is how we bring that workshop to Khor Fakkan.
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. Across from Media City Metro.
More cities
Free courier collection and return reaches every emirate from our Dubai Media City workshop. We also serve:
Free collection in Khor Fakkan
WhatsApp your address and MacBook model - we confirm the collection and an indicative price in minutes.
Blog