Habeeb Rahman
I highly recommend getting your Apple repairs done here. They're fast, professional, and reasonably priced. Definitely worth it.
35 minutes from Al Qusais by car
MacBook Repair Al Qusais: Walk In, Courier or Onsite
5.0242+ Google reviewsSince October 2004Concord Tower, Media City
35 minutes by car to our workshop in Concord Tower, Dubai Media City. 35 minutes from Al Qusais Metro, the industrial area and the Al Nahda border. Walk in for a free diagnosis, no appointment needed. Written warranty of 15 days to 2 years.
Walk in, no appointment· 35 minutes drive· Parking on site
How do I get a MacBook repaired from Al Qusais?
Quick answer
MacBook repair in Al Qusais works three ways. Drive 35 minutes to Concord Tower, Dubai Media City and walk in, no appointment needed for the free diagnosis. Or book a same-day courier app and share the tracking link in the WhatsApp chat that opens after you send the quote form. A paid onsite visit is possible when a technician is free, with the charge quoted first.
- Free diagnosis
- No fix, no charge
- 30-min appointment repair
- 15-day to 2-year warranty
- Walk-in, Media City
- Free loaner MacBook
- Since 2004
- 242+ five-star reviews
22+
Years in Dubai
242+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
Where can I get a MacBook repaired near Al Qusais?
There's no shortage of computer shops near the Sharjah border, but very few will open a Mac logic board. Al Qusais is a big, busy district on Dubai's eastern edge, about 35 minutes from our workshop at Concord Tower, Dubai Media City. Dense residential blocks sit next to the industrial area's offices, warehouses and trading companies. For MacBook repair from here, drive in and walk up without an appointment, book a same-day courier from your building or unit, or ask about a paid onsite visit when a technician is free. The diagnosis costs nothing and the quote comes in writing.
What people in Al Qusais ask us for is a straight price. You get one: the diagnosis is free, the figure is fixed in writing on WhatsApp before anything is opened, and it doesn't move afterwards. No fix, no charge. Board faults are repaired at component level rather than by swapping the board, which usually comes in well under a replacement quote. Trading companies in the industrial area can send several office Macs in one go and get a written price per machine. Tell us which one is holding up work and we'll look at that one first.
Getting here
How far is the workshop from Al Qusais?
Off-peak driving times to Concord Tower, Dubai Media City. Allow an extra 10-20 minutes between 8 and 10 am and between 5 and 7 pm. There's parking on site, and a diagnosis needs no appointment.
| From | Drive to Concord Tower |
|---|---|
| Al Qusais Metro | 35 min |
| Al Qusais residential | 35 min |
| Al Qusais Industrial 1-2 | 34 min |
| Al Qusais Industrial 3-5 | 36 min |
| Damascus Street | 35 min |
| Al Nahda border | 35 min |
Al Qusais is on the Green Line, but it's a long ride across the city, so most customers either drive to Concord Tower, Dubai Media City, or send the Mac with a same-day courier app. If you take the Metro, change to the Red Line and ride to Al Fardan Exchange, a 15-minute walk from us.
Your options
How do I get my Mac to you from Al Qusais?
Driving in takes about 35 minutes and Concord Tower has parking on site. For a courier, book a same-day courier app and hand the Mac over at your building entrance, warehouse door or office reception. Building names repeat around here, so give the driver a location pin. Then share the tracking link, the model and a photo of the fault in the WhatsApp chat that opens after you send the quote form. Paid onsite visits happen only when a technician is free.
Walk in (most people do)
Office #45, 10th floor, Concord Tower, Dubai Media City, 35 minutes from Al Qusais by car. Parking is on site and you don't need an appointment for a diagnosis.
Send it by courier
Book any same-day courier app, hand the Mac to the driver, then share the tracking link in the WhatsApp chat that opens after you send the quote form. It's the quickest route if you can't come in, because you aren't waiting on us. We arrange the return with you on WhatsApp once it's fixed.
Onsite visit (paid)
A technician can come to you when one is free. It's a paid visit, and we quote the charge on WhatsApp before you book, so you know the cost first.
Open Mon-Thu and Sat 9 am-7 pm, Friday 9 am-12 pm and 2 pm-7 pm, closed Sunday. Whichever route you pick, the diagnosis is free and the price is fixed in writing on WhatsApp before any work starts.
Popular repairs
What are the most common MacBook repairs for Al Qusais customers?
The exact price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop. Get a free quote online for today's price on your model.
MacBook screen repair
Price on request · warranty of 15 days to 2 years
MacBook battery replacement
Price on request · warranty of 15 days to 2 years
MacBook keyboard replacement
Price on request · warranty of 15 days to 2 years
MacBook water damage repair
Price on request · warranty of 15 days to 2 years
MacBook logic board repair
Price on request · warranty of 15 days to 2 years
MacBook trackpad repair
Price on request · warranty of 15 days to 2 years
Every Mac, not just MacBooks
Do you repair iMac, Mac mini and Mac Studio in Al Qusais?
Yes. Bring any Mac from Al Qusais to the workshop, desktops included. If you're sending an iMac or a display by courier, use the original box if you still have it, or ask in the quote form first and we'll tell you how to pack it.
iMac repair
24" M4 and older Intel 21.5"/27" - screen, SSD, power supply, logic board.
Mac mini repair
M6, M4, M2 and Intel - no display, no power, SSD and port faults.
Mac Studio repair
M5 Max and M5 Ultra through M1 - thermal, power and board-level work.
Mac Pro repair
M2 Ultra and Intel 2019 tower - GPU, PSU and expansion faults.
MacBook Neo repair
The A18 Pro MacBook - screen, battery and keyboard.
Mac data recovery
Soldered SSD, T2 and Apple-silicon recovery from a Mac that will not boot.
Apple display repair
Studio Display, Studio Display XDR and older Thunderbolt panels.
Looking after a team of Macs in Al Qusais? See corporate MacBook repair and our annual maintenance contracts.
Around the area
Landmarks near you in Al Qusais
- Al Qusais Metro
- Al Qusais Industrial Area
- Al Nahda border
- Dubai Grand Hotel
- Al Qusais residential blocks
- Damascus Street
What customers say
Customer reviews from across Dubai
242+ five-star Google reviews. A small sample below, from customers across Dubai who brought their Macs to the Media City bench.
Saeed Alam
These guys are amazing! My 2021 mac book M1 keyboard stopped working and I urgently needed to repair it and Shafeez...
Get a quote for your Mac from Al Qusais
Al Qusais - frequently asked questions
- Yes. Book a same-day courier app, give the driver your unit number and a location pin, and hand the Mac over at the door or reception. Share the tracking link in the WhatsApp chat that opens after you send the quote form and we take it from there.
- Yes, in one courier booking or one trip in. Each machine gets a free diagnosis and its own written price, so the company decides which ones to go ahead with.
- No. It's fixed in writing on WhatsApp after the free diagnosis. If we find something else inside, we ask for your approval first rather than adjusting the bill.
- If you need board-level work, yes. It's about 35 minutes, you can walk in without an appointment, and many screen, battery and keyboard jobs are done the same day when the part is in stock. There's parking on site.
- Sometimes. A technician visits only when one is free, and onsite repair is paid. The charge is quoted on WhatsApp before you book, so send the model and fault through the quote form first.
- Yes, alongside MacBooks, Mac Studio and Mac Pro. Office desktops are safer moved by car. If you courier one, pack it firmly and send the quote form before it leaves the building.
- Yes, Mac Studio and Mac Pro as well as every MacBook, iMac and Mac mini. We repair Macs only. Send the model and the fault through the quote form and we'll tell you what's involved.
- Friday we're open 9 am-12 pm and 2 pm-7 pm. Mon-Thu and Saturday it's 9 am-7 pm, and we're closed on Sunday. If you're sending a courier, book it inside those hours so someone is here to receive it.
Where is the workshop?
Office #45 on the 10th floor of Concord Tower, Dubai Media City. From Al Qusais it's 35 minutes by car off-peak, and there's parking on site. We close for lunch on Fridays from 12 to 2 pm and all day Sunday. Send the quote form before you set off, and a photo of the fault in the WhatsApp chat that follows helps us tell you what to expect.
Find us in Media City
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. A 3-minute walk from the Palm Jumeirah tram stop.
More areas
MacBook repair for other Dubai areas
Each page covers the drive, parking and courier options from that neighbourhood to Concord Tower:
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From Al Qusais to Concord Tower
Mac playing up in Al Qusais? Get a quote first
Send the model and the fault through the quote form. We'll tell you what it's likely to need, then you walk in or book a courier.
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