Habeeb Rahman
4 weeks ago
I highly recommend getting your Apple repairs done here. They're fast, professional, and reasonably priced. Definitely worth it.
Free pickup in Dubai Internet City
MacBook Repair Dubai Internet City — Free Pickup & Delivery
5.0216+ Google reviewsSince October 2004Concord Tower, Media City
5 minutes from our Concord Tower workshop in Media City. Right next door - minutes from the Microsoft, Oracle and Cisco buildings and Grosvenor House. Same-day repair, written warranty up to 12 months.
Free pickup & delivery· Within 20 minutes· 5 minutes drive
MacBook repair in Dubai Internet City - how does it work?
Quick answer
MacBook repair from Dubai Internet City starts with a free door-to-door pickup - typically within 20 minutes of your WhatsApp. We diagnose at our Concord Tower workshop in Media City (5 minutes), quote in writing within 4 hours, and return the repaired MacBook with a warranty of up to 12 months. Most common repairs finish the same day.
- Free diagnosis
- No fix, no charge
- 30-min appointment repair
- Up to 12-month warranty
- Free pickup in Dubai
- Free loaner MacBook
- Since 2004
- 216+ five-star reviews
20+
Years in Dubai
216+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
MacBook Repair Dubai Internet City — Trusted by Residents & Offices
Dubai Internet City sits right next to our workshop. The two free zones share a border, so most pickups here take five minutes. We collect MacBooks free from any Internet City building, from the Microsoft and Oracle towers down to the smaller Building 1 to 27 clusters along the lagoon. The customers here are mostly companies - design studios, software teams, media firms running fleets of MacBook Pros that can't sit in a queue for a week. We diagnose for free, quote in writing within four hours, and return most repairs the same day, with a written warranty of up to 12 months on the work. Shafiq has been servicing Internet City offices since the zone filled up.
Internet City is the closest area we cover, full stop. That means the fastest pickups and the least time your machine spends away from your desk. We do a lot of corporate work here - a studio with ten MacBook Pros, a software team whose build machine died on a deadline - so we keep common screens and batteries in stock and turn them around the same day. You don't raise a ticket, wait for an appointment, or watch a laptop get posted to a regional depot. One WhatsApp, a courier at reception, and the machine is back before the end of the day for in-stock repairs.
Getting here
Travel times from Dubai Internet City
Off-peak driving times to Concord Tower, Media City. Add 10-20 minutes during 8-10 am and 5-7 pm rush windows. The pickup column shows our courier turnaround once you confirm on WhatsApp.
| From | Drive | Free pickup |
|---|---|---|
| Internet City (Microsoft / Oracle) | 5 min | Within 20 min |
| Building 1-9 cluster | 5 min | Within 20 min |
| Grosvenor House / lagoon side | 6 min | Within 20 min |
| Knowledge Park border | 4 min | Within 15 min |
| Media City border | 3 min | Within 15 min |
| Barsha Heights (Tecom) edge | 6 min | Within 25 min |
Dubai Internet City Metro on the Red Line is the closest station to the workshop - Concord Tower is a few minutes from the platform.
How it works
Pickup & delivery from Dubai Internet City
Message Shafiq on 055 741 3706 with the building, floor and MacBook model - 'Oracle building, reception' or 'Building 5, IT room' works fine. The courier confirms a window within four minutes in working hours, then collects from the building reception or your IT desk. Internet City pickups are done within twenty minutes, free of charge. For company fleets we collect several machines in one run and return them together once the repairs are signed off.
WhatsApp 055 741 3706
Send your Dubai Internet City address and the MacBook model. Shafiq confirms a pickup window within 4 minutes during business hours.
Courier collects in person
Within 20 minutes of confirmation. Marked Toyota Innova, ID-checked, insured, trackable on WhatsApp.
Free workshop diagnosis
Shafiq inspects the device the same day. Itemised written quote on WhatsApp within 4 hours of pickup.
Approve and we repair
Reply 'approved'. Most common repairs finish the same day. We message you the moment the device is ready.
Free return delivery
Courier returns the device to your Dubai Internet City address. Pay on arrival - cash, card or bank transfer. Warranty up to 12 months card included.
Popular repairs
Common MacBook repairs for Dubai Internet City customers
Indicative starting prices in AED. Final price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop.
MacBook screen repair
From AED 780 · warranty of up to 12 months
MacBook battery replacement
From AED 590 · warranty of up to 12 months
MacBook keyboard replacement
From AED 460 · warranty of up to 12 months
MacBook water damage repair
From AED 910 · warranty of up to 12 months
MacBook logic board repair
From AED 1040 · warranty of up to 12 months
MacBook trackpad repair
From AED 460 · warranty of up to 12 months
Coverage
Landmarks we collect from in Dubai Internet City
- Microsoft Building
- Oracle Building
- Cisco Building
- Grosvenor House
- Dubai Internet City Metro
- Building 1-27 cluster
What customers say
Customer reviews from across Dubai
216+ five-star Google reviews. A small sample below - many are from Dubai Internet City residents and office workers who used the free pickup service.
Polycarp
14 hours ago
Very good and quick service
Dubai Internet City - frequently asked questions
- Usually within 20 minutes of your WhatsApp during business hours. Internet City borders our zone, so it's the quickest collection on our map - often faster if the courier is already nearby.
- Yes, that's most of our work here. We collect several machines in one run from your office, repair them together, and return them to the same reception or IT desk. Tell us the quantities on WhatsApp for a combined quote.
- Either one. The courier meets your reception desk or comes up to the IT room - whichever you prefer. Leave the device with a name and ticket number and we handle the rest.
- Yes for in-stock parts - screen, battery, keyboard, trackpad. Collected by 11 am, repaired and back at your desk by late afternoon. Logic-board work runs 2-4 days.
- Completely free for every Internet City address. You only pay for the repair, agreed in writing on WhatsApp before any work starts. No collection fee, no 'minimum service charge'.
- The Microsoft, Oracle, Cisco, HP and Dell buildings, the Building 1 to 27 clusters, and Grosvenor House on the lagoon side. Weekly visits to most of them.
- Yes. Drop-offs of three or more machines get 15% off labour. Common for studios and software teams refreshing a fleet before a project.
- Concord Tower is a 3 to 5 minute drive - exit at Media City off Sheikh Zayed Road. Paid parking inside the tower (AED 5/hour) and free street parking on Al Sufouh Road behind it.
Visit our workshop or use free pickup
From Dubai Internet City, the workshop is 5 minutes away by car. Paid parking inside Concord Tower (AED 5/hour) or free street parking on Al Sufouh Road behind the tower.
Find us in Media City
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. Across from Media City Metro.
Prefer to drop in? Paid tower parking (AED 5/hour, AED 25/day cap) or free street parking on Al Sufouh Road, 120 m from Media City Metro on the Red Line. Quietest on weekday afternoons - WhatsApp ahead at peak times for a guaranteed slot.
More areas
Free pickup across Dubai
We collect from and deliver back to every Dubai neighbourhood from our Concord Tower workshop. We also cover:
MacBook repair Dubai MarinaMacBook repair Downtown DubaiMacBook repair JBRMacBook repair Business BayMacBook repair JumeirahMacBook repair JLTMacBook repair DIFCMacBook repair Silicon OasisMacBook repair DeiraMacBook repair Bur DubaiMacBook repair KaramaMacBook repair MirdifMacBook repair Palm JumeirahMacBook repair Al BarshaMacBook repair Al SufouhMacBook repair Barsha HeightsMacBook repair The GreensMacBook repair JVCMacBook repair Dubai Hills EstateMacBook repair Discovery GardensMacBook repair Motor CityMacBook repair Dubai Production City (IMPZ)MacBook repair Arabian RanchesMacBook repair Emirates LivingMacBook repair near me →Other emirates (Sharjah, Abu Dhabi…) →
Free pickup in Dubai Internet City
Book a free pickup from Dubai Internet City in 30 seconds
Send your address and the MacBook model on WhatsApp. Pickup window confirmed in 4 minutes.
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