Habeeb Rahman
I highly recommend getting your Apple repairs done here. They're fast, professional, and reasonably priced. Definitely worth it.
5 minutes from Dubai Internet City by car
5 minutes by car to our workshop in Concord Tower, Dubai Media City. Right next door - minutes from the Microsoft, Oracle and Cisco buildings and Grosvenor House. Walk in for a free diagnosis, no appointment needed. Written warranty of 15 days to 2 years.
Walk in, no appointment· 5 minutes drive· Parking on site

Quick answer
22+
Years in Dubai
242+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
Our nearest neighbour is Dubai Internet City. Concord Tower, Dubai Media City is about five minutes from the Microsoft, Oracle and Cisco buildings and the Building 1 to 27 clusters along the lagoon, so MacBook repair from here usually means bringing the Mac over yourself. Walk in, no appointment needed, and the diagnosis is free. Most of the customers here are companies: design studios, software teams and media firms with MacBook Pros that can't sit in a queue for a week. If nobody can step out, book a same-day courier app from reception, or ask about a paid onsite visit.
Only Media City itself is closer to our bench than Internet City, and that changes how a repair works. A designer can bring the MacBook over at lunch, hear what Shafiq finds, and head back to the office with a written quote on WhatsApp. Plenty of what comes from here is team hardware: a studio's MacBook Pro with a failing screen, a build machine that died before a deadline. Common screens and batteries are often fixed the same day when the part is in stock, and logic boards are repaired at component level. There's no ticket to raise and no appointment to wait for.
Getting here
Off-peak driving times to Concord Tower, Dubai Media City. Allow an extra 10-20 minutes between 8 and 10 am and between 5 and 7 pm. There's parking on site, and a diagnosis needs no appointment.
| From | Drive to Concord Tower |
|---|---|
| Internet City (Microsoft / Oracle) | 5 min |
| Building 1-9 cluster | 5 min |
| Grosvenor House / lagoon side | 6 min |
| Knowledge Park border | 4 min |
| Media City border | 3 min |
| Barsha Heights (Tecom) edge | 6 min |
From Dubai Internet City station, ride the Red Line one stop to Al Fardan Exchange and walk about 15 minutes, or change to the tram at Sobha Realty and get off at Palm Jumeirah, a 3-minute walk from Concord Tower.
Your options
From Internet City, just bring it over: it's about five minutes to Concord Tower, Dubai Media City, and you can come straight up for a diagnosis. Send the model and the fault through the quote form first so we can check parts. If the machine can't leave with you, book a same-day courier app from your building reception or IT desk and share the tracking link in the WhatsApp chat that opens after you send the quote form. Paid onsite visits depend on a technician being free.
Walk in (most people do)
Office #45, 10th floor, Concord Tower, Dubai Media City, 5 minutes from Internet City by car. Parking is on site and you don't need an appointment for a diagnosis.
Send it by courier
Book any same-day courier app, hand the Mac to the driver, then share the tracking link in the WhatsApp chat that opens after you send the quote form. It's the quickest route if you can't come in, because you aren't waiting on us. We arrange the return with you on WhatsApp once it's fixed.
Onsite visit (paid)
A technician can come to you when one is free. It's a paid visit, and we quote the charge on WhatsApp before you book, so you know the cost first.
Open Mon-Thu and Sat 9 am-7 pm, Friday 9 am-12 pm and 2 pm-7 pm, closed Sunday. Whichever route you pick, the diagnosis is free and the price is fixed in writing on WhatsApp before any work starts.
Popular repairs
The exact price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop. Get a free quote online for today's price on your model.
MacBook screen repair
Price on request · warranty of 15 days to 2 years
MacBook battery replacement
Price on request · warranty of 15 days to 2 years
MacBook keyboard replacement
Price on request · warranty of 15 days to 2 years
MacBook water damage repair
Price on request · warranty of 15 days to 2 years
MacBook logic board repair
Price on request · warranty of 15 days to 2 years
MacBook trackpad repair
Price on request · warranty of 15 days to 2 years
Every Mac, not just MacBooks
Yes. Bring any Mac from Dubai Internet City to the workshop, desktops included. If you're sending an iMac or a display by courier, use the original box if you still have it, or ask in the quote form first and we'll tell you how to pack it.
iMac repair
24" M4 and older Intel 21.5"/27" - screen, SSD, power supply, logic board.
Mac mini repair
M6, M4, M2 and Intel - no display, no power, SSD and port faults.
Mac Studio repair
M5 Max and M5 Ultra through M1 - thermal, power and board-level work.
Mac Pro repair
M2 Ultra and Intel 2019 tower - GPU, PSU and expansion faults.
MacBook Neo repair
The A18 Pro MacBook - screen, battery and keyboard.
Mac data recovery
Soldered SSD, T2 and Apple-silicon recovery from a Mac that will not boot.
Apple display repair
Studio Display, Studio Display XDR and older Thunderbolt panels.
Looking after a team of Macs in Dubai Internet City? See corporate MacBook repair and our annual maintenance contracts.
Around the area
What customers say
242+ five-star Google reviews. A small sample below, from customers across Dubai who brought their Macs to the Media City bench.
Habeeb Rahman
I highly recommend getting your Apple repairs done here. They're fast, professional, and reasonably priced. Definitely worth it.
Polycarp
Very good and quick service
Office #45 on the 10th floor of Concord Tower, Dubai Media City. From Dubai Internet City it's 5 minutes by car off-peak, and there's parking on site. We close for lunch on Fridays from 12 to 2 pm and all day Sunday. Send the quote form before you set off, and a photo of the fault in the WhatsApp chat that follows helps us tell you what to expect.
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. A 3-minute walk from the Palm Jumeirah tram stop.
More areas
Each page covers the drive, parking and courier options from that neighbourhood to Concord Tower:
From Dubai Internet City to Concord Tower
Send the model and the fault through the quote form. We'll tell you what it's likely to need, then you walk in or book a courier.
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