Pauline Georgiadis
My MacBook Pro had an issue with the screen sensor and a motherboard short. I was so stressed out! They fixed it in record time and the price was very fair. Highly recommend!
22 minutes from Arabian Ranches by car
22 minutes by car to our workshop in Concord Tower, Dubai Media City. Around the Arabian Ranches Golf Club and The Ranches Souk, across the villa communities. Walk in for a free diagnosis, no appointment needed. Written warranty of 15 days to 2 years.
Walk in, no appointment· 22 minutes drive· Parking on site

Quick answer
22+
Years in Dubai
242+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
Villas set around the golf course and the Dubai Polo & Equestrian Club make up Arabian Ranches, off Sheikh Mohammed Bin Zayed Road. Al Reem, Saheel, Mirador, Alvorada, Palmera and the Ranches II and III phases are family homes, and many have more than one Mac in daily use. Our workshop is about 22 minutes away in Concord Tower, Dubai Media City. For MacBook repair, drive in with every Mac that needs work, send the Mac over with a same-day courier app, or ask about a paid onsite visit when a technician is free.
Ranches households rarely have just one broken device. The school MacBook has a cracked screen, the family iMac has slowed to a crawl, and an older MacBook Air won't charge. Bring them in on one trip: we repair every Mac under one roof, and each gets a free diagnosis and its own written quote before work starts. Spills happen with kids around, and a wet logic board is cleaned and repaired at component level rather than written off. If we can't fix something, there's no charge for it.
Getting here
Off-peak driving times to Concord Tower, Dubai Media City. Allow an extra 10-20 minutes between 8 and 10 am and between 5 and 7 pm. There's parking on site, and a diagnosis needs no appointment.
| From | Drive to Concord Tower |
|---|---|
| Al Reem | 22 min |
| Saheel / Mirador | 22 min |
| Alvorada / Palmera | 23 min |
| Arabian Ranches II | 24 min |
| The Ranches Souk | 22 min |
| Arabian Ranches Golf Club | 22 min |
Arabian Ranches is not on the Metro network. The workshop is a 22-minute drive, or you can send the Mac with a same-day courier app. The closest public-transport stop to us is Palm Jumeirah on the Dubai Tram, a 3-minute walk away.
Your options
From the Ranches it's about 22 minutes to Concord Tower, and parking is on site. If nobody can drive in, book a same-day courier app and leave the Mac with whoever's at the villa to hand over at the gate. Share the tracking link, the model and a photo of the fault in the WhatsApp chat that opens after you send the quote form, and list any other Mac in the same package. Paid onsite visits happen when a technician is free.
Walk in (most people do)
Office #45, 10th floor, Concord Tower, Dubai Media City, 22 minutes from Arabian Ranches by car. Parking is on site and you don't need an appointment for a diagnosis.
Send it by courier
Book any same-day courier app, hand the Mac to the driver, then share the tracking link in the WhatsApp chat that opens after you send the quote form. It's the quickest route if you can't come in, because you aren't waiting on us. We arrange the return with you on WhatsApp once it's fixed.
Onsite visit (paid)
A technician can come to you when one is free. It's a paid visit, and we quote the charge on WhatsApp before you book, so you know the cost first.
Open Mon-Thu and Sat 9 am-7 pm, Friday 9 am-12 pm and 2 pm-7 pm, closed Sunday. Whichever route you pick, the diagnosis is free and the price is fixed in writing on WhatsApp before any work starts.
Popular repairs
The exact price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop. Get a free quote online for today's price on your model.
MacBook screen repair
Price on request · warranty of 15 days to 2 years
MacBook battery replacement
Price on request · warranty of 15 days to 2 years
MacBook keyboard replacement
Price on request · warranty of 15 days to 2 years
MacBook water damage repair
Price on request · warranty of 15 days to 2 years
MacBook logic board repair
Price on request · warranty of 15 days to 2 years
MacBook trackpad repair
Price on request · warranty of 15 days to 2 years
Every Mac, not just MacBooks
Yes. Bring any Mac from Arabian Ranches to the workshop, desktops included. If you're sending an iMac or a display by courier, use the original box if you still have it, or ask in the quote form first and we'll tell you how to pack it.
iMac repair
24" M4 and older Intel 21.5"/27" - screen, SSD, power supply, logic board.
Mac mini repair
M6, M4, M2 and Intel - no display, no power, SSD and port faults.
Mac Studio repair
M5 Max and M5 Ultra through M1 - thermal, power and board-level work.
Mac Pro repair
M2 Ultra and Intel 2019 tower - GPU, PSU and expansion faults.
MacBook Neo repair
The A18 Pro MacBook - screen, battery and keyboard.
Mac data recovery
Soldered SSD, T2 and Apple-silicon recovery from a Mac that will not boot.
Apple display repair
Studio Display, Studio Display XDR and older Thunderbolt panels.
Looking after a team of Macs in Arabian Ranches? See corporate MacBook repair and our annual maintenance contracts.
Around the area
What customers say
242+ five-star Google reviews. A small sample below, from customers across Dubai who brought their Macs to the Media City bench.
Pauline Georgiadis
My MacBook Pro had an issue with the screen sensor and a motherboard short. I was so stressed out! They fixed it in record time and the price was very fair. Highly recommend!
Anatolii Monich
Repaired the motherboard on my MacBook Pro 16 in less than a day - excellent service. They explained and showed everything throughout the process. The best service in Dubai out of all I've tried. 5 stars - definitely.
Saeed Alam
These guys are amazing! My 2021 mac book M1 keyboard stopped working and I urgently needed to repair it and Shafeez...
Office #45 on the 10th floor of Concord Tower, Dubai Media City. From Arabian Ranches it's 22 minutes by car off-peak, and there's parking on site. We close for lunch on Fridays from 12 to 2 pm and all day Sunday. Send the quote form before you set off, and a photo of the fault in the WhatsApp chat that follows helps us tell you what to expect.
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. A 3-minute walk from the Palm Jumeirah tram stop.
More areas
Each page covers the drive, parking and courier options from that neighbourhood to Concord Tower:
From Arabian Ranches to Concord Tower
Send the model and the fault through the quote form. We'll tell you what it's likely to need, then you walk in or book a courier.
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