Lloyd Stevens
2 weeks ago
Very professional and quick service, my 2017 MacBook Pro had an issue with the screen and needed a new battery, Aziz sorted this out the same day. Highly recommend!
Free pickup in Barsha Heights
6 minutes from our Concord Tower workshop in Media City. Between Sheikh Zayed Road and Media City, around Dubai Internet City Metro and the Tecom tower clusters. Same-day repair, written warranty up to 12 months.
Free pickup & delivery· Within 20 minutes· 6 minutes drive

Quick answer
Barsha Heights - still widely called Tecom - is the dense tower cluster wedged between Sheikh Zayed Road and Media City, a 6-minute drive from our Concord Tower workshop or one Metro stop on the Red Line. It's mostly apartments and small offices packed with startups, freelancers, media teams and tech workers. We collect MacBooks free of charge from any Barsha Heights tower, deliver back the same day, and provide a written warranty of up to 12 months. Because Tecom borders Media City, it's one of the fastest pickups on our entire map.
Barsha Heights runs on laptops - freelancers on deadlines, agencies between client calls, co-working desks that can't lose a machine for a week. We're built for that: tell us the issue on WhatsApp, hand the MacBook to our courier at reception, and the diagnosis is back within 4 hours. Most screen, battery, keyboard and trackpad repairs are returned to your tower the same evening. We issue VAT invoices in your company name for freezone businesses, and the courier knows every Tecom tower's reception and parking, so there's no waiting at security.
Off-peak driving times to Concord Tower, Media City. Add 10-20 minutes during 8-10 am and 5-7 pm rush windows. The pickup column shows our courier turnaround once you confirm on WhatsApp.
| From | Drive | Free pickup |
|---|---|---|
| Tecom core (Internet City Metro) | 5 min | Within 15 min |
| The Montrose | 6 min | Within 20 min |
| Two Towers / Boutique 7 | 7 min | Within 20 min |
| Al Shaiba / API Trio towers | 6 min | Within 20 min |
| Sheikh Zayed Road frontage | 7 min | Within 25 min |
| Media City border | 3 min | Within 15 min |
Dubai Internet City Metro on the Red Line sits on the edge of Barsha Heights - the workshop is a 6-minute drive or one Metro stop away.
WhatsApp 055 741 3706 with your tower (e.g. 'The Montrose, 14th floor' or 'Two Towers, Tecom') and the MacBook model. The courier confirms a 20-minute window and meets you at reception, your co-working space, or a cafe downstairs - whichever suits. Free pickup, free return, no charge for waiting time.
WhatsApp 055 741 3706
Send your Barsha Heights address and the MacBook model. Shafiq confirms a pickup window within 4 minutes during business hours.
Courier collects in person
Within 20 minutes of confirmation. Marked Toyota Innova, ID-checked, insured, trackable on WhatsApp.
Free workshop diagnosis
Shafiq inspects the device the same day. Itemised written quote on WhatsApp within 4 hours of pickup.
Approve and we repair
Reply 'approved'. Most common repairs finish the same day. We message you the moment the device is ready.
Free return delivery
Courier returns the device to your Barsha Heights address. Pay on arrival - cash, card or bank transfer. Warranty up to 12 months card included.
Indicative starting prices in AED. Final price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop.
MacBook screen repair
From AED 780 · warranty of up to 12 months
MacBook battery replacement
From AED 590 · warranty of up to 12 months
MacBook keyboard replacement
From AED 460 · warranty of up to 12 months
MacBook water damage repair
From AED 910 · warranty of up to 12 months
MacBook logic board repair
From AED 1040 · warranty of up to 12 months
MacBook trackpad repair
From AED 460 · warranty of up to 12 months
215+ five-star Google reviews. A small sample below - many are from Barsha Heights residents and office workers who used the free pickup service.
Lloyd Stevens
2 weeks ago
Very professional and quick service, my 2017 MacBook Pro had an issue with the screen and needed a new battery, Aziz sorted this out the same day. Highly recommend!
Anatolii Monich
5 weeks ago
Repaired the motherboard on my MacBook Pro 16 in less than a day - excellent service. They explained and showed everything throughout the process. The best service in Dubai out of all I've tried. 5 stars - definitely.
Latifa
31 weeks ago
I had an M4 MacBook overheating issue, and I took it to MacBook Repair Dubai in Concord Tower. The team was really professional and fixed it quickly. Highly recommend!
Mariia Chymyrysova
2 weeks ago
Happy with the good service, quick response and good quality.
From Barsha Heights, the workshop is 6 minutes away by car. Paid parking inside Concord Tower (AED 5/hour) or free street parking on Al Sufouh Road behind the tower.
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. Across from Media City Metro.
Prefer to drop in? Paid tower parking (AED 5/hour, AED 25/day cap) or free street parking on Al Sufouh Road, 120 m from Media City Metro on the Red Line. Quietest on weekday afternoons - WhatsApp ahead at peak times for a guaranteed slot.
We collect from and deliver back to every Dubai neighbourhood from our Concord Tower workshop. We also cover:
Send your address and the MacBook model on WhatsApp. Pickup window confirmed in 4 minutes.