Pauline Georgiadis
My MacBook Pro had an issue with the screen sensor and a motherboard short. I was so stressed out! They fixed it in record time and the price was very fair. Highly recommend!
20 minutes from Dubai Design District by car
20 minutes by car to our workshop in Concord Tower, Dubai Media City. 20 minutes from the d3 office buildings, the Design Quarter and the d3 waterfront. Walk in for a free diagnosis, no appointment needed. Written warranty of 15 days to 2 years.
Walk in, no appointment· 20 minutes drive· Parking on site

Quick answer
22+
Years in Dubai
242+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
Fashion houses, architecture practices, agencies and the Dubai Institute of Design and Innovation fill the d3 buildings between Business Bay and Ras Al Khor Road. Almost every desk runs a MacBook Pro, an iMac or a Mac Studio. Our workshop in Concord Tower, Dubai Media City, is about 20 minutes away by car. For MacBook repair from Dubai Design District, you can walk in without an appointment, send the machine from your building reception with a same-day courier app, or book a paid onsite visit when a technician is free. The quote is fixed in writing on WhatsApp first.
For a d3 studio, a Mac out of action is billable work stopped. Board-level repair is where we make the biggest difference: Shafiq fixes the logic board at component level instead of replacing it, which on a loaded MacBook Pro or Mac Studio can cost far less than a new board. If the Mac holds client files that aren't backed up, we recover the data first and confirm it with you before touching anything else. Screens, batteries and keyboards are often done the same day when the part is in stock.
Getting here
Off-peak driving times to Concord Tower, Dubai Media City. Allow an extra 10-20 minutes between 8 and 10 am and between 5 and 7 pm. There's parking on site, and a diagnosis needs no appointment.
| From | Drive to Concord Tower |
|---|---|
| d3 Building 1-4 | 20 min |
| d3 Building 5-8 | 20 min |
| Design Quarter | 21 min |
| Dubai Institute of Design | 21 min |
| d3 Waterfront | 22 min |
| Business Bay border | 18 min |
Business Bay station on the Red Line is the nearest to d3, about 8 minutes away by taxi. From there, ride to Al Fardan Exchange and walk about 15 minutes, or change to the tram at Sobha Realty for the Palm Jumeirah stop, a 3-minute walk away.
Your options
From the d3 buildings it's about 20 minutes to Concord Tower, a bit less from the Business Bay side. If the studio can't spare anyone, leave the Mac at your building reception and book a same-day courier app from there. Send the quote form, then share the tracking link, the model, a photo of the fault and any deadline in the WhatsApp chat that opens. Several machines can go in one booking. A paid onsite visit is possible when a technician is free.
Walk in (most people do)
Office #45, 10th floor, Concord Tower, Dubai Media City, 20 minutes from d3 by car. Parking is on site and you don't need an appointment for a diagnosis.
Send it by courier
Book any same-day courier app, hand the Mac to the driver, then share the tracking link in the WhatsApp chat that opens after you send the quote form. It's the quickest route if you can't come in, because you aren't waiting on us. We arrange the return with you on WhatsApp once it's fixed.
Onsite visit (paid)
A technician can come to you when one is free. It's a paid visit, and we quote the charge on WhatsApp before you book, so you know the cost first.
Open Mon-Thu and Sat 9 am-7 pm, Friday 9 am-12 pm and 2 pm-7 pm, closed Sunday. Whichever route you pick, the diagnosis is free and the price is fixed in writing on WhatsApp before any work starts.
Popular repairs
The exact price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop. Get a free quote online for today's price on your model.
MacBook screen repair
Price on request · warranty of 15 days to 2 years
MacBook battery replacement
Price on request · warranty of 15 days to 2 years
MacBook keyboard replacement
Price on request · warranty of 15 days to 2 years
MacBook water damage repair
Price on request · warranty of 15 days to 2 years
MacBook logic board repair
Price on request · warranty of 15 days to 2 years
MacBook trackpad repair
Price on request · warranty of 15 days to 2 years
Every Mac, not just MacBooks
Yes. Bring any Mac from Dubai Design District to the workshop, desktops included. If you're sending an iMac or a display by courier, use the original box if you still have it, or ask in the quote form first and we'll tell you how to pack it.
iMac repair
24" M4 and older Intel 21.5"/27" - screen, SSD, power supply, logic board.
Mac mini repair
M6, M4, M2 and Intel - no display, no power, SSD and port faults.
Mac Studio repair
M5 Max and M5 Ultra through M1 - thermal, power and board-level work.
Mac Pro repair
M2 Ultra and Intel 2019 tower - GPU, PSU and expansion faults.
MacBook Neo repair
The A18 Pro MacBook - screen, battery and keyboard.
Mac data recovery
Soldered SSD, T2 and Apple-silicon recovery from a Mac that will not boot.
Apple display repair
Studio Display, Studio Display XDR and older Thunderbolt panels.
Looking after a team of Macs in Dubai Design District? See corporate MacBook repair and our annual maintenance contracts.
Around the area
What customers say
242+ five-star Google reviews. A small sample below, from customers across Dubai who brought their Macs to the Media City bench.
Pauline Georgiadis
My MacBook Pro had an issue with the screen sensor and a motherboard short. I was so stressed out! They fixed it in record time and the price was very fair. Highly recommend!
Anatolii Monich
Repaired the motherboard on my MacBook Pro 16 in less than a day - excellent service. They explained and showed everything throughout the process. The best service in Dubai out of all I've tried. 5 stars - definitely.
Saeed Alam
These guys are amazing! My 2021 mac book M1 keyboard stopped working and I urgently needed to repair it and Shafeez...
Linda Banannou
Definitely recommend it!!!! I had an issue with my laptop-it kept shutting down for no reason. I went to several repair...
Office #45 on the 10th floor of Concord Tower, Dubai Media City. From Dubai Design District it's 20 minutes by car off-peak, and there's parking on site. We close for lunch on Fridays from 12 to 2 pm and all day Sunday. Send the quote form before you set off, and a photo of the fault in the WhatsApp chat that follows helps us tell you what to expect.
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. A 3-minute walk from the Palm Jumeirah tram stop.
More areas
Each page covers the drive, parking and courier options from that neighbourhood to Concord Tower:
From Dubai Design District to Concord Tower
Send the model and the fault through the quote form. We'll tell you what it's likely to need, then you walk in or book a courier.
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