Dania Aziz
My MacBook Air had a problem with the screen so I contacted them for help. Their staff came to my place on the same day and fixed it quickly. Great service and very professional!
32 minutes from Dubai South by car
32 minutes by car to our workshop in Concord Tower, Dubai Media City. 30 minutes from Expo City, The Pulse and Emaar South. Walk in for a free diagnosis, no appointment needed. Written warranty of 15 days to 2 years.
Walk in, no appointment· 32 minutes drive· Parking on site

Quick answer
22+
Years in Dubai
242+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
Expo City and the airport shape Dubai South, which mixes homes in The Pulse and Emaar South with business parks, logistics and aviation employers around Al Maktoum International. It's roughly 32 minutes by car from our MacBook repair workshop at Concord Tower, Dubai Media City, and genuine Apple repair out here is thin on the ground. You can walk in without an appointment for a free diagnosis, or book a same-day courier app from home or office reception and share the tracking link in the WhatsApp chat that opens after you send the quote form. A paid onsite visit is possible when a technician is free.
The drive into the city and back is the whole problem from Dubai South. For the business parks it also matters that a machine doesn't disappear for a fortnight. Diagnosis is free, and many screen, battery, keyboard and trackpad jobs are finished the same day when the part is in stock. Board-level faults are repaired on the board rather than by swapping it, which stops a serious fault turning into a replacement. Several office Macs can come in together, each with its own written quote on WhatsApp.
Getting here
Off-peak driving times to Concord Tower, Dubai Media City. Allow an extra 10-20 minutes between 8 and 10 am and between 5 and 7 pm. There's parking on site, and a diagnosis needs no appointment.
| From | Drive to Concord Tower |
|---|---|
| The Pulse | 32 min |
| Emaar South | 33 min |
| Expo City Dubai | 30 min |
| Dubai South Business Park | 32 min |
| Al Maktoum Airport side | 34 min |
| Residential District | 32 min |
Expo 2020 station on the Route 2020 branch of the Red Line serves Dubai South and Expo City. Ride towards the city, change to the tram at DMCC or Sobha Realty and get off at Palm Jumeirah, a 3-minute walk from Concord Tower.
Your options
From The Pulse allow about 32 minutes to Concord Tower; from Expo City it's closer to 30. If nobody can leave the office, book a same-day courier app from Business Park reception, hand the Mac over, and share the tracking link, the model and a photo of the fault in the WhatsApp chat that opens after you send the quote form. For several machines, send the list in one message. A paid onsite visit is possible when a technician is free.
Walk in (most people do)
Office #45, 10th floor, Concord Tower, Dubai Media City, 32 minutes from Dubai South by car. Parking is on site and you don't need an appointment for a diagnosis.
Send it by courier
Book any same-day courier app, hand the Mac to the driver, then share the tracking link in the WhatsApp chat that opens after you send the quote form. It's the quickest route if you can't come in, because you aren't waiting on us. We arrange the return with you on WhatsApp once it's fixed.
Onsite visit (paid)
A technician can come to you when one is free. It's a paid visit, and we quote the charge on WhatsApp before you book, so you know the cost first.
Open Mon-Thu and Sat 9 am-7 pm, Friday 9 am-12 pm and 2 pm-7 pm, closed Sunday. Whichever route you pick, the diagnosis is free and the price is fixed in writing on WhatsApp before any work starts.
Popular repairs
The exact price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop. Get a free quote online for today's price on your model.
MacBook screen repair
Price on request · warranty of 15 days to 2 years
MacBook battery replacement
Price on request · warranty of 15 days to 2 years
MacBook keyboard replacement
Price on request · warranty of 15 days to 2 years
MacBook water damage repair
Price on request · warranty of 15 days to 2 years
MacBook logic board repair
Price on request · warranty of 15 days to 2 years
MacBook trackpad repair
Price on request · warranty of 15 days to 2 years
Every Mac, not just MacBooks
Yes. Bring any Mac from Dubai South to the workshop, desktops included. If you're sending an iMac or a display by courier, use the original box if you still have it, or ask in the quote form first and we'll tell you how to pack it.
iMac repair
24" M4 and older Intel 21.5"/27" - screen, SSD, power supply, logic board.
Mac mini repair
M6, M4, M2 and Intel - no display, no power, SSD and port faults.
Mac Studio repair
M5 Max and M5 Ultra through M1 - thermal, power and board-level work.
Mac Pro repair
M2 Ultra and Intel 2019 tower - GPU, PSU and expansion faults.
MacBook Neo repair
The A18 Pro MacBook - screen, battery and keyboard.
Mac data recovery
Soldered SSD, T2 and Apple-silicon recovery from a Mac that will not boot.
Apple display repair
Studio Display, Studio Display XDR and older Thunderbolt panels.
Looking after a team of Macs in Dubai South? See corporate MacBook repair and our annual maintenance contracts.
Around the area
What customers say
242+ five-star Google reviews. A small sample below, from customers across Dubai who brought their Macs to the Media City bench.
Dania Aziz
My MacBook Air had a problem with the screen so I contacted them for help. Their staff came to my place on the same day and fixed it quickly. Great service and very professional!
Latifa
I had an M4 MacBook overheating issue, and I took it to MacBook Repair Dubai in Concord Tower. The team was really professional and fixed it quickly. Highly recommend!
Polycarp
Very good and quick service
Janna Nurahmetova
My MacBook was heavily water-damaged and wouldn't even turn on (photos of the condition attached). They managed to bring...
Linda Banannou
Definitely recommend it!!!! I had an issue with my laptop-it kept shutting down for no reason. I went to several repair...
Office #45 on the 10th floor of Concord Tower, Dubai Media City. From Dubai South it's 32 minutes by car off-peak, and there's parking on site. We close for lunch on Fridays from 12 to 2 pm and all day Sunday. Send the quote form before you set off, and a photo of the fault in the WhatsApp chat that follows helps us tell you what to expect.
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. A 3-minute walk from the Palm Jumeirah tram stop.
More areas
Each page covers the drive, parking and courier options from that neighbourhood to Concord Tower:
From Dubai South to Concord Tower
Send the model and the fault through the quote form. We'll tell you what it's likely to need, then you walk in or book a courier.
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