Lloyd Stevens
2 weeks ago
Very professional and quick service, my 2017 MacBook Pro had an issue with the screen and needed a new battery, Aziz sorted this out the same day. Highly recommend!
Free pickup in Discovery Gardens
15 minutes from our Concord Tower workshop in Media City. Around Ibn Battuta Mall and the Discovery Gardens Pavilion, across the themed clusters. Same-day repair, written warranty up to 12 months.
Free pickup & delivery· Within 50 minutes· 15 minutes drive

Quick answer
Discovery Gardens is a large, densely populated low-rise apartment community next to Ibn Battuta Mall, off Sheikh Zayed Road - about 15 minutes from our Media City workshop. Its themed clusters (Mediterranean, Mogul, Mesoamerican, Zen, Cactus and Contemporary) house thousands of tenants and families, and we collect MacBooks free of charge from any building, deliver back the same day, and provide a written warranty of up to 12 months. Most Discovery Gardens pickups are completed within 50 minutes of WhatsApp confirmation, and the courier runs a daily route through the clusters.
Discovery Gardens is tenant-and-family territory where value matters - and our free door-to-door pickup means no taxi fare to a service centre and no waiting in a mall repair queue. Tell us your cluster and building on WhatsApp, hand the MacBook to the courier at the building entrance, and the diagnosis is back within 4 hours. Most screen, battery, keyboard and trackpad repairs are returned the same evening. The written quote is fixed before any work starts, there's no diagnostic fee, and if we can't fix it you pay nothing.
Off-peak driving times to Concord Tower, Media City. Add 10-20 minutes during 8-10 am and 5-7 pm rush windows. The pickup column shows our courier turnaround once you confirm on WhatsApp.
| From | Drive | Free pickup |
|---|---|---|
| Mediterranean / Mogul Cluster | 15 min | Within 50 min |
| Mesoamerican / Zen Cluster | 15 min | Within 50 min |
| Cactus / Contemporary Cluster | 16 min | Within 55 min |
| Ibn Battuta Mall | 14 min | Within 45 min |
| The Gardens | 15 min | Within 50 min |
| Discovery Gardens Pavilion | 15 min | Within 50 min |
Discovery Gardens Metro on the Red Line serves the community directly, and Ibn Battuta Metro is one stop away - the workshop is a 15-minute drive.
WhatsApp 055 741 3706 with your cluster and building (e.g. 'Mediterranean Cluster, Building 14' or 'Zen Cluster') and the MacBook model. The courier confirms a 50-minute window and meets you at the building entrance or the Ibn Battuta Mall parking. Free pickup and free return from every Discovery Gardens address.
WhatsApp 055 741 3706
Send your Discovery Gardens address and the MacBook model. Shafiq confirms a pickup window within 4 minutes during business hours.
Courier collects in person
Within 50 minutes of confirmation. Marked Toyota Innova, ID-checked, insured, trackable on WhatsApp.
Free workshop diagnosis
Shafiq inspects the device the same day. Itemised written quote on WhatsApp within 4 hours of pickup.
Approve and we repair
Reply 'approved'. Most common repairs finish the same day. We message you the moment the device is ready.
Free return delivery
Courier returns the device to your Discovery Gardens address. Pay on arrival - cash, card or bank transfer. Warranty up to 12 months card included.
Indicative starting prices in AED. Final price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop.
MacBook screen repair
From AED 780 · warranty of up to 12 months
MacBook battery replacement
From AED 590 · warranty of up to 12 months
MacBook keyboard replacement
From AED 460 · warranty of up to 12 months
MacBook water damage repair
From AED 910 · warranty of up to 12 months
MacBook logic board repair
From AED 1040 · warranty of up to 12 months
MacBook trackpad repair
From AED 460 · warranty of up to 12 months
215+ five-star Google reviews. A small sample below - many are from Discovery Gardens residents and office workers who used the free pickup service.
Lloyd Stevens
2 weeks ago
Very professional and quick service, my 2017 MacBook Pro had an issue with the screen and needed a new battery, Aziz sorted this out the same day. Highly recommend!
Aditya Kaushik
5 weeks ago
Brilliant and spot on.
Janna Nurahmetova
2 days ago
My MacBook was heavily water-damaged and wouldn't even turn on (photos of the condition attached). They managed to bring...
Owner response
Hi Janna,...
Linda Banannou
3 weeks ago
Definitely recommend it!!!! I had an issue with my laptop-it kept shutting down for no reason. I went to several repair...
From Discovery Gardens, the workshop is 15 minutes away by car. Paid parking inside Concord Tower (AED 5/hour) or free street parking on Al Sufouh Road behind the tower.
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. Across from Media City Metro.
Prefer to drop in? Paid tower parking (AED 5/hour, AED 25/day cap) or free street parking on Al Sufouh Road, 120 m from Media City Metro on the Red Line. Quietest on weekday afternoons - WhatsApp ahead at peak times for a guaranteed slot.
We collect from and deliver back to every Dubai neighbourhood from our Concord Tower workshop. We also cover:
Send your address and the MacBook model on WhatsApp. Pickup window confirmed in 4 minutes.