Pauline Georgiadis
My MacBook Pro had an issue with the screen sensor and a motherboard short. I was so stressed out! They fixed it in record time and the price was very fair. Highly recommend!
26 minutes from Oud Metha by car
MacBook Repair Oud Metha: Walk In, Courier or Onsite
5.0242+ Google reviewsSince October 2004Concord Tower, Media City
26 minutes by car to our workshop in Concord Tower, Dubai Media City. 26 minutes from American Hospital Dubai, Al Nasr Leisureland and Oud Metha Metro. Walk in for a free diagnosis, no appointment needed. Written warranty of 15 days to 2 years.
Walk in, no appointment· 26 minutes drive· Parking on site
How do I get a MacBook repaired from Oud Metha?
Quick answer
MacBook repair in Oud Metha works three ways. Drive 26 minutes to Concord Tower, Dubai Media City and walk in, no appointment needed for the free diagnosis. Or book a same-day courier app and share the tracking link in the WhatsApp chat that opens after you send the quote form. A paid onsite visit is possible when a technician is free, with the charge quoted first.
- Free diagnosis
- No fix, no charge
- 30-min appointment repair
- 15-day to 2-year warranty
- Walk-in, Media City
- Free loaner MacBook
- Since 2004
- 242+ five-star reviews
22+
Years in Dubai
242+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
Where can I get a MacBook repaired near Oud Metha?
Between Bur Dubai and the creek, Oud Metha is an established mixed district of apartment blocks, schools, clinics and the hospital cluster along the edge of Dubai Healthcare City. It's roughly 26 minutes by car from our MacBook repair workshop at Concord Tower, Dubai Media City. Many Macs from here belong to medical and teaching staff, where a machine holding patient or course material can't just be wiped and handed back. Drive in with no appointment for a free diagnosis, or send it with a same-day courier app you book from reception.
Two things matter most to Oud Metha customers: their data and an honest price. If a Mac won't boot, we attempt recovery from the SSD before any board work and confirm what came off before going further. On T2 and Apple silicon Macs the storage is soldered, so that's specialist board-level work, not pulling a drive. The diagnosis is free, there's no charge if we can't fix it, and the written price doesn't move once the machine is open. Board faults are repaired at component level rather than replaced.
Getting here
How far is the workshop from Oud Metha?
Off-peak driving times to Concord Tower, Dubai Media City. Allow an extra 10-20 minutes between 8 and 10 am and between 5 and 7 pm. There's parking on site, and a diagnosis needs no appointment.
| From | Drive to Concord Tower |
|---|---|
| American Hospital Dubai | 26 min |
| Oud Metha Metro | 26 min |
| Al Nasr Leisureland | 26 min |
| Dubai Healthcare City border | 27 min |
| Oud Metha Road apartments | 25 min |
| Bur Dubai side | 24 min |
Oud Metha station on the Green Line serves the area. Change to the Red Line and ride to Al Fardan Exchange, a 15-minute walk from Concord Tower.
Your options
How do I get my Mac to you from Oud Metha?
From the Bur Dubai side it's about 24 minutes to Media City, and 26 from around the American Hospital. At a clinic or school, booking a same-day courier app to the front desk at a quiet hour keeps things simple. Hand the Mac over, then share the tracking link, the model, a photo of the fault and whether the data matters most in the WhatsApp chat that opens after you send the quote form. A paid onsite visit is possible when a technician is free.
Walk in (most people do)
Office #45, 10th floor, Concord Tower, Dubai Media City, 26 minutes from Oud Metha by car. Parking is on site and you don't need an appointment for a diagnosis.
Send it by courier
Book any same-day courier app, hand the Mac to the driver, then share the tracking link in the WhatsApp chat that opens after you send the quote form. It's the quickest route if you can't come in, because you aren't waiting on us. We arrange the return with you on WhatsApp once it's fixed.
Onsite visit (paid)
A technician can come to you when one is free. It's a paid visit, and we quote the charge on WhatsApp before you book, so you know the cost first.
Open Mon-Thu and Sat 9 am-7 pm, Friday 9 am-12 pm and 2 pm-7 pm, closed Sunday. Whichever route you pick, the diagnosis is free and the price is fixed in writing on WhatsApp before any work starts.
Popular repairs
What are the most common MacBook repairs for Oud Metha customers?
The exact price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop. Get a free quote online for today's price on your model.
MacBook screen repair
Price on request · warranty of 15 days to 2 years
MacBook battery replacement
Price on request · warranty of 15 days to 2 years
MacBook keyboard replacement
Price on request · warranty of 15 days to 2 years
MacBook water damage repair
Price on request · warranty of 15 days to 2 years
MacBook logic board repair
Price on request · warranty of 15 days to 2 years
MacBook trackpad repair
Price on request · warranty of 15 days to 2 years
Every Mac, not just MacBooks
Do you repair iMac, Mac mini and Mac Studio in Oud Metha?
Yes. Bring any Mac from Oud Metha to the workshop, desktops included. If you're sending an iMac or a display by courier, use the original box if you still have it, or ask in the quote form first and we'll tell you how to pack it.
iMac repair
24" M4 and older Intel 21.5"/27" - screen, SSD, power supply, logic board.
Mac mini repair
M6, M4, M2 and Intel - no display, no power, SSD and port faults.
Mac Studio repair
M5 Max and M5 Ultra through M1 - thermal, power and board-level work.
Mac Pro repair
M2 Ultra and Intel 2019 tower - GPU, PSU and expansion faults.
MacBook Neo repair
The A18 Pro MacBook - screen, battery and keyboard.
Mac data recovery
Soldered SSD, T2 and Apple-silicon recovery from a Mac that will not boot.
Apple display repair
Studio Display, Studio Display XDR and older Thunderbolt panels.
Looking after a team of Macs in Oud Metha? See corporate MacBook repair and our annual maintenance contracts.
Around the area
Landmarks near you in Oud Metha
- American Hospital Dubai
- Al Nasr Leisureland
- Dubai Healthcare City border
- Oud Metha Metro
- Mohammed Bin Rashid Al Maktoum Medical City
- Lamcy area
What customers say
Customer reviews from across Dubai
242+ five-star Google reviews. A small sample below, from customers across Dubai who brought their Macs to the Media City bench.
Nicholas Dent
Great service.
Efrosyni pachiyannakis
21 Mar 2025
Very good repair and very quick and easy!!! 😁
Mariia Chymyrysova
Happy with the good service, quick response and good quality.
Daniel Layzell
Incredible service. My MacBook had water damage and the screen stopped working, I contacted and they said to come down...
Get a quote for your Mac from Oud Metha
Oud Metha - frequently asked questions
- Driving takes about 26 minutes, and you can walk in without an appointment. A same-day courier app is the faster choice if you can't leave the clinic or office, since you book it yourself and there's no waiting for us.
- Data first. We attempt recovery from the SSD before any board work and confirm with you what was recovered, then discuss the repair. On T2 and Apple silicon Macs the SSD is soldered, so recovery is board-level specialist work.
- Yes, if it still turns on. Copy your work files to an external drive or iCloud first. If it won't boot, stop retrying it, send it in, and tell us in the quote form which files matter most so recovery comes first.
- Yes. Book a same-day courier app to the reception desk, leave the Mac there labelled with your name, and share the tracking link in the WhatsApp chat that opens after you send the quote form. We'll send the free diagnosis and written quote once it reaches the bench on WhatsApp.
- Sometimes. Onsite repair is paid and only happens when a technician is free. Send the model and fault through the quote form, and we'll quote the visit on WhatsApp before you book it.
- Yes, plus Mac Studio, Mac Pro and every MacBook. Office desktops can come in by car or courier if they're boxed well, and a paid onsite visit is an option when a technician is free.
- For in-stock parts, often yes: screens, batteries, keyboards and trackpads. Bring it in early in the day to give us the most time. Board-level and data recovery work takes longer.
- Yes. Bring the Mac to Office #45, 10th Floor, Concord Tower, Dubai Media City. There's parking at the tower. We're open Mon-Thu and Sat 9 am-7 pm, and Friday 9 am-12 pm and 2 pm-7 pm.
Where is the workshop?
Office #45 on the 10th floor of Concord Tower, Dubai Media City. From Oud Metha it's 26 minutes by car off-peak, and there's parking on site. We close for lunch on Fridays from 12 to 2 pm and all day Sunday. Send the quote form before you set off, and a photo of the fault in the WhatsApp chat that follows helps us tell you what to expect.
Find us in Media City
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. A 3-minute walk from the Palm Jumeirah tram stop.
More areas
MacBook repair for other Dubai areas
Each page covers the drive, parking and courier options from that neighbourhood to Concord Tower:
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From Oud Metha to Concord Tower
Mac playing up in Oud Metha? Get a quote first
Send the model and the fault through the quote form. We'll tell you what it's likely to need, then you walk in or book a courier.
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