Neil Morecraft
Friendly staff, quick turnaround, and great value for money. My MacBook came back looking spotless after a thorough clean and service - really pleased with the overall experience.
20 minutes from Motor City by car
20 minutes by car to our workshop in Concord Tower, Dubai Media City. Around Dubai Autodrome and First Avenue Mall, across Uptown Motor City. Walk in for a free diagnosis, no appointment needed. Written warranty of 15 days to 2 years.
Walk in, no appointment· 20 minutes drive· Parking on site

Quick answer
22+
Years in Dubai
242+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
Families and professionals choose Motor City for its quiet, parkside streets around the Dubai Autodrome, off Mohammed Bin Zayed Road. The apartments in Uptown Motor City, Foster's, Norton Court and Detroit House, plus the townhouses, are about 20 minutes by car from our workshop in Concord Tower, Dubai Media City. MacBook repair from here usually means one of three routes: drive in and come up to the 10th floor without an appointment, book a same-day courier app and share the tracking link after you send the quote form, or ask for a paid onsite visit if a technician is free. The diagnosis costs nothing.
Out here, a broken Mac often means a home office that's stopped. We'd rather you made one trip, or none. Describe the fault in the quote form and Shafiq will tell you whether it sounds like a screen, a battery or a board problem before you set off. Common parts are usually fitted the same day when they're in stock. Boards are repaired at component level rather than swapped. The quote is written and fixed before work starts, and if the Mac can't be fixed there's no charge.
Getting here
Off-peak driving times to Concord Tower, Dubai Media City. Allow an extra 10-20 minutes between 8 and 10 am and between 5 and 7 pm. There's parking on site, and a diagnosis needs no appointment.
| From | Drive to Concord Tower |
|---|---|
| Uptown Motor City | 20 min |
| First Avenue Mall | 20 min |
| Foster's / Norton Court | 20 min |
| Detroit House / Control Tower | 21 min |
| Dubai Autodrome | 20 min |
| Green Community border | 22 min |
Motor City is not on the Metro network, so most people drive the 20 minutes to the workshop or send the Mac with a same-day courier app. Without a car, a taxi to the nearest Red Line station and a ride to Al Fardan Exchange leaves a 15-minute walk.
Your options
It's about a 20-minute drive to Concord Tower from Uptown Motor City or First Avenue Mall, with parking on site. If you can't leave the house, book Careem Box or another same-day courier app, hand the Mac over at your lobby or townhouse door, and share the tracking link, the model and a photo of the fault in the WhatsApp chat that opens after you send the quote form. A paid onsite visit is possible when a technician is free.
Walk in (most people do)
Office #45, 10th floor, Concord Tower, Dubai Media City, 20 minutes from Motor City by car. Parking is on site and you don't need an appointment for a diagnosis.
Send it by courier
Book any same-day courier app, hand the Mac to the driver, then share the tracking link in the WhatsApp chat that opens after you send the quote form. It's the quickest route if you can't come in, because you aren't waiting on us. We arrange the return with you on WhatsApp once it's fixed.
Onsite visit (paid)
A technician can come to you when one is free. It's a paid visit, and we quote the charge on WhatsApp before you book, so you know the cost first.
Open Mon-Thu and Sat 9 am-7 pm, Friday 9 am-12 pm and 2 pm-7 pm, closed Sunday. Whichever route you pick, the diagnosis is free and the price is fixed in writing on WhatsApp before any work starts.
Popular repairs
The exact price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop. Get a free quote online for today's price on your model.
MacBook screen repair
Price on request · warranty of 15 days to 2 years
MacBook battery replacement
Price on request · warranty of 15 days to 2 years
MacBook keyboard replacement
Price on request · warranty of 15 days to 2 years
MacBook water damage repair
Price on request · warranty of 15 days to 2 years
MacBook logic board repair
Price on request · warranty of 15 days to 2 years
MacBook trackpad repair
Price on request · warranty of 15 days to 2 years
Every Mac, not just MacBooks
Yes. Bring any Mac from Motor City to the workshop, desktops included. If you're sending an iMac or a display by courier, use the original box if you still have it, or ask in the quote form first and we'll tell you how to pack it.
iMac repair
24" M4 and older Intel 21.5"/27" - screen, SSD, power supply, logic board.
Mac mini repair
M6, M4, M2 and Intel - no display, no power, SSD and port faults.
Mac Studio repair
M5 Max and M5 Ultra through M1 - thermal, power and board-level work.
Mac Pro repair
M2 Ultra and Intel 2019 tower - GPU, PSU and expansion faults.
MacBook Neo repair
The A18 Pro MacBook - screen, battery and keyboard.
Mac data recovery
Soldered SSD, T2 and Apple-silicon recovery from a Mac that will not boot.
Apple display repair
Studio Display, Studio Display XDR and older Thunderbolt panels.
Looking after a team of Macs in Motor City? See corporate MacBook repair and our annual maintenance contracts.
Around the area
What customers say
242+ five-star Google reviews. A small sample below, from customers across Dubai who brought their Macs to the Media City bench.
Neil Morecraft
Friendly staff, quick turnaround, and great value for money. My MacBook came back looking spotless after a thorough clean and service - really pleased with the overall experience.
Nicholas Dent
Great service.
Efrosyni pachiyannakis
21 Mar 2025
Very good repair and very quick and easy!!! 😁
Polycarp
Very good and quick service
Daniel Layzell
Incredible service. My MacBook had water damage and the screen stopped working, I contacted and they said to come down...
Office #45 on the 10th floor of Concord Tower, Dubai Media City. From Motor City it's 20 minutes by car off-peak, and there's parking on site. We close for lunch on Fridays from 12 to 2 pm and all day Sunday. Send the quote form before you set off, and a photo of the fault in the WhatsApp chat that follows helps us tell you what to expect.
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. A 3-minute walk from the Palm Jumeirah tram stop.
More areas
Each page covers the drive, parking and courier options from that neighbourhood to Concord Tower:
From Motor City to Concord Tower
Send the model and the fault through the quote form. We'll tell you what it's likely to need, then you walk in or book a courier.
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