Pauline Georgiadis
My MacBook Pro had an issue with the screen sensor and a motherboard short. I was so stressed out! They fixed it in record time and the price was very fair. Highly recommend!
8 minutes from Al Barsha by car
8 minutes by car to our workshop in Concord Tower, Dubai Media City. 8 minutes from Mall of the Emirates, Barsha Pond Park, and all Al Barsha 1, 2, and 3 communities. Walk in for a free diagnosis, no appointment needed. Written warranty of 15 days to 2 years.
Walk in, no appointment· 8 minutes drive· Parking on site

Quick answer
22+
Years in Dubai
242+
Google reviews
30 min
Appointment repair
Up to 12mo
Written warranty
Eight minutes. That's the drive from the Mall of the Emirates side of Al Barsha to our workshop at Concord Tower, Dubai Media City, which makes walking in the obvious way to get a MacBook repair done. From the Al Barsha 1 towers to the Al Barsha 2 and 3 blocks, the Al Barsha South villas and the streets around Barsha Pond Park, it's a short hop across. No appointment is needed and the diagnosis is free. A courier app you book, or a paid onsite visit when a technician is free, covers the days you can't get away.
Being this close means you can bring a MacBook in on the way to work and often have a same-day job ready by evening when the part is in stock. Batteries and keyboards are the repairs we do most for Barsha customers, usually on Macs that have worked hard through the summer heat. Staff at the Gems schools cluster can drop a work laptop in after the school day. You get a fixed written quote on WhatsApp before any work starts, nothing to pay if it can't be fixed, and a written warranty of up to 2 years on hardware.
Getting here
Off-peak driving times to Concord Tower, Dubai Media City. Allow an extra 10-20 minutes between 8 and 10 am and between 5 and 7 pm. There's parking on site, and a diagnosis needs no appointment.
| From | Drive to Concord Tower |
|---|---|
| Al Barsha 1 (Mall of Emirates side) | 8 min |
| Al Barsha 2 / 3 | 10 min |
| My City Centre Al Barsha | 8 min |
| Al Barsha South | 12 min |
| Barsha Pond Park | 9 min |
| Mall of the Emirates | 8 min |
Mall of the Emirates on the Red Line is the local station. Ride to Al Fardan Exchange and walk about 15 minutes, or change to the tram at Sobha Realty for the Palm Jumeirah stop, a 3-minute walk away.
Your options
From Al Barsha 1, cross Sheikh Zayed Road by Mall of the Emirates and head into Media City; it's about 8 minutes, or 12 from Al Barsha South. There's parking at Concord Tower. Stuck at your desk? Book a same-day courier app, hand the Mac to the driver, and share the tracking link with your model and a photo of the fault in the WhatsApp chat that opens after you send the quote form. A paid onsite visit is possible when a technician is free.
Walk in (most people do)
Office #45, 10th floor, Concord Tower, Dubai Media City, 8 minutes from Barsha by car. Parking is on site and you don't need an appointment for a diagnosis.
Send it by courier
Book any same-day courier app, hand the Mac to the driver, then share the tracking link in the WhatsApp chat that opens after you send the quote form. It's the quickest route if you can't come in, because you aren't waiting on us. We arrange the return with you on WhatsApp once it's fixed.
Onsite visit (paid)
A technician can come to you when one is free. It's a paid visit, and we quote the charge on WhatsApp before you book, so you know the cost first.
Open Mon-Thu and Sat 9 am-7 pm, Friday 9 am-12 pm and 2 pm-7 pm, closed Sunday. Whichever route you pick, the diagnosis is free and the price is fixed in writing on WhatsApp before any work starts.
Popular repairs
The exact price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop. Get a free quote online for today's price on your model.
MacBook screen repair
Price on request · warranty of 15 days to 2 years
MacBook battery replacement
Price on request · warranty of 15 days to 2 years
MacBook keyboard replacement
Price on request · warranty of 15 days to 2 years
MacBook water damage repair
Price on request · warranty of 15 days to 2 years
MacBook logic board repair
Price on request · warranty of 15 days to 2 years
MacBook trackpad repair
Price on request · warranty of 15 days to 2 years
Every Mac, not just MacBooks
Yes. Bring any Mac from Al Barsha to the workshop, desktops included. If you're sending an iMac or a display by courier, use the original box if you still have it, or ask in the quote form first and we'll tell you how to pack it.
iMac repair
24" M4 and older Intel 21.5"/27" - screen, SSD, power supply, logic board.
Mac mini repair
M6, M4, M2 and Intel - no display, no power, SSD and port faults.
Mac Studio repair
M5 Max and M5 Ultra through M1 - thermal, power and board-level work.
Mac Pro repair
M2 Ultra and Intel 2019 tower - GPU, PSU and expansion faults.
MacBook Neo repair
The A18 Pro MacBook - screen, battery and keyboard.
Mac data recovery
Soldered SSD, T2 and Apple-silicon recovery from a Mac that will not boot.
Apple display repair
Studio Display, Studio Display XDR and older Thunderbolt panels.
Looking after a team of Macs in Al Barsha? See corporate MacBook repair and our annual maintenance contracts.
Around the area
What customers say
242+ five-star Google reviews. A small sample below, from customers across Dubai who brought their Macs to the Media City bench.
Pauline Georgiadis
My MacBook Pro had an issue with the screen sensor and a motherboard short. I was so stressed out! They fixed it in record time and the price was very fair. Highly recommend!
Dania Aziz
My MacBook Air had a problem with the screen so I contacted them for help. Their staff came to my place on the same day and fixed it quickly. Great service and very professional!
Polycarp
Very good and quick service
Linda Banannou
Definitely recommend it!!!! I had an issue with my laptop-it kept shutting down for no reason. I went to several repair...
Office #45 on the 10th floor of Concord Tower, Dubai Media City. From Al Barsha it's 8 minutes by car off-peak, and there's parking on site. We close for lunch on Fridays from 12 to 2 pm and all day Sunday. Send the quote form before you set off, and a photo of the fault in the WhatsApp chat that follows helps us tell you what to expect.
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. A 3-minute walk from the Palm Jumeirah tram stop.
More areas
Each page covers the drive, parking and courier options from that neighbourhood to Concord Tower:
From Al Barsha to Concord Tower
Send the model and the fault through the quote form. We'll tell you what it's likely to need, then you walk in or book a courier.
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