Dania Aziz
4 weeks ago
My MacBook Air had a problem with the screen so I contacted them for help. Their staff came to my place on the same day and fixed it quickly. Great service and very professional!
Free pickup in Emirates Living
12 minutes from our Concord Tower workshop in Media City. Across Emirates Hills, The Springs, The Meadows and The Lakes, by the Montgomerie golf course. Same-day repair, written warranty up to 12 months.
Free pickup & delivery· Within 40 minutes· 12 minutes drive

Quick answer
Emirates Living is the cluster of established Emaar villa communities - Emirates Hills, The Springs, The Meadows and The Lakes - set around the Montgomerie golf course off Sheikh Zayed Road, just 12 minutes from our Media City workshop. These are family villas, many running several Apple devices at once, and we collect MacBooks free of charge from any Emirates Living address, deliver back the same day, and provide a written warranty of up to 12 months. Because the communities are so close to us, most pickups here are completed within 40 minutes of WhatsApp confirmation.
Emirates Living families are close enough to us for a quick turnaround but would still rather not drive a MacBook out and wait in a service-centre queue. The courier comes to the villa gate - handed over by you, your driver or your housemaid - collects the device, and returns it once repaired. Since these homes usually have a MacBook, an iPhone and an iPad in use, we'll collect and quote the whole household's Apple devices in one visit. Diagnosis is free, the written quote arrives within 4 hours, and most common repairs come back the same evening.
Off-peak driving times to Concord Tower, Media City. Add 10-20 minutes during 8-10 am and 5-7 pm rush windows. The pickup column shows our courier turnaround once you confirm on WhatsApp.
| From | Drive | Free pickup |
|---|---|---|
| The Springs | 12 min | Within 40 min |
| The Meadows | 12 min | Within 40 min |
| The Lakes | 13 min | Within 45 min |
| Emirates Hills | 13 min | Within 45 min |
| The Springs Souk | 12 min | Within 40 min |
| Montgomerie / Golf border | 12 min | Within 40 min |
Dubai Internet City and DMCC Metro on the Red Line are the closest stations - the workshop is a 12-minute drive from the Emirates Living communities.
WhatsApp 055 741 3706 with your community and villa (e.g. 'Springs 6' or 'Meadows 4') and the MacBook model. The courier confirms a 40-minute window and meets you at the villa gate. Authorise your driver or housemaid by name and we'll send a photo confirming the handover. Free pickup and free return from every Emirates Living address.
WhatsApp 055 741 3706
Send your Emirates Living address and the MacBook model. Shafiq confirms a pickup window within 4 minutes during business hours.
Courier collects in person
Within 40 minutes of confirmation. Marked Toyota Innova, ID-checked, insured, trackable on WhatsApp.
Free workshop diagnosis
Shafiq inspects the device the same day. Itemised written quote on WhatsApp within 4 hours of pickup.
Approve and we repair
Reply 'approved'. Most common repairs finish the same day. We message you the moment the device is ready.
Free return delivery
Courier returns the device to your Emirates Living address. Pay on arrival - cash, card or bank transfer. Warranty up to 12 months card included.
Indicative starting prices in AED. Final price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop.
MacBook screen repair
From AED 780 · warranty of up to 12 months
MacBook battery replacement
From AED 590 · warranty of up to 12 months
MacBook keyboard replacement
From AED 460 · warranty of up to 12 months
MacBook water damage repair
From AED 910 · warranty of up to 12 months
MacBook logic board repair
From AED 1040 · warranty of up to 12 months
MacBook trackpad repair
From AED 460 · warranty of up to 12 months
215+ five-star Google reviews. A small sample below - many are from Emirates Living residents and office workers who used the free pickup service.
Dania Aziz
4 weeks ago
My MacBook Air had a problem with the screen so I contacted them for help. Their staff came to my place on the same day and fixed it quickly. Great service and very professional!
Efrosyni pachiyannakis
21 Mar 2025
Very good repair and very quick and easy!!! 😁
Janna Nurahmetova
2 days ago
My MacBook was heavily water-damaged and wouldn't even turn on (photos of the condition attached). They managed to bring...
Owner response
Hi Janna,...
Linda Banannou
3 weeks ago
Definitely recommend it!!!! I had an issue with my laptop-it kept shutting down for no reason. I went to several repair...
From Emirates Living, the workshop is 12 minutes away by car. Paid parking inside Concord Tower (AED 5/hour) or free street parking on Al Sufouh Road behind the tower.
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. Across from Media City Metro.
Prefer to drop in? Paid tower parking (AED 5/hour, AED 25/day cap) or free street parking on Al Sufouh Road, 120 m from Media City Metro on the Red Line. Quietest on weekday afternoons - WhatsApp ahead at peak times for a guaranteed slot.
We collect from and deliver back to every Dubai neighbourhood from our Concord Tower workshop. We also cover:
Send your address and the MacBook model on WhatsApp. Pickup window confirmed in 4 minutes.